How do I become a Customer Service Representative in Hobart?
Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Hobart
The following providers offer Customer Service Representative courses in Hobart, Tasmania.
Common questions
In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.
Source: *Source: Australian Government Labour Market Insights
To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.
Related career opportunities
Browse occupations related to Customer Service Representative
Further reading
What can you do with a Certificate III in Retail?
13th October 2020
Most popular retail courses
21st July 2022All customer service representative courses
- Customer Experience: Elevate
- FNS41422 Certificate IV in General Insurance
- Undergraduate Certificate in Fashion Business
- BSBOPS304 Deliver and Monitor a Service to Customers
- BSB20211 Certificate II in Customer Contact
- BSB30415 Certificate III in Business Administration
- BSB30115 Certificate III in Business
- SITSS00078 Customer Service Skill Set
- 10854NAT Certificate II in English Proficiency
- SIRXMKT001 Support Marketing and Promotional Activities
- FWP30616 Certificate III in Timber Merchandising
- BSBOPS404 Implement Customer Service Strategies
- BSB30120 Certificate III in Business (Office Environment)
- SIR20216 Certificate II in Retail Services (Food Speciality)
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- FSK10119 Certificate I in Access to Vocational Pathways (Customer Service Skill Set)
- BSB30112 Certificate III in Business
- BSB30120 Certificate III in Business (Upgrade)
- HLT47121 Certificate IV in Hospital or Health Services Pharmacy Support
- 10855NAT Certificate III in English Proficiency
- SIR30216 Certificate III in Retail
- AUR21120 Certificate II in Automotive Sales (Service Station Sales and Service)
- SIR30116 Certificate III in Community Pharmacy (Front of House)
- AUR30116 Certificate III in Automotive Administration
- 11074NAT Certificate III in Applied Language
- SIR10116 Certificate I in Retail Services
- SITSS00077 Customer Service Management Skill Set
- SITXCCS014 Provide Service to Customers
- BSBSS00094 Cyber Security Awareness Skill Set
- 11039NAT Certificate II in Career Preparation
Customer Service Representative careers
If you are looking to start a rewarding career in customer service, you will find a variety of Customer Service Representative courses in Hobart that cater to all skill levels. With 20 courses available, learners can select from beginner options such as the Certificate III in Retail and the Certificate III in Business (Customer Engagement). For those with prior experience, advanced courses like the Certificate IV in General Insurance may be suitable for enhancing your skills further.
These courses are facilitated by reputable training providers in Hobart, ensuring you receive quality education and training. Not only will you gain valuable customer service skills, but you will also have the opportunity to explore various related job roles. Take a look at positions such as Customer Service Officer, Retail Assistant, or even a Customer Service Manager as you advance in your career path. Each course is designed to equip you with the foundational skills needed to thrive in these roles.
As you progress in your learning journey, you will discover that customer service is an essential aspect of many industries, and Hobart is thriving with opportunities in this field. Enrol in a course that excites you, like the Customer Service Skill Set or the Certificate II in Customer Engagement. With the right training and determination, you will be well on your way to success and may even aspire to positions such as Store Manager or Area Manager. Start your journey in customer service today and unlock a world of possibilities in Hobart!