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Customer Service Representative Courses in Hobart

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Hobart?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Hobart

The following providers offer Customer Service Representative courses in Hobart, Tasmania.
River Oak College
46425
1
Academy Xi
1
TAFE Queensland
0275
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
Work & Training
1126
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
Tubal
51679
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Alffie
41206
2
Learning Sphere
91718
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
Key Institute
20855
1
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
NDA Training Tasmania
60034
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

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To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you are looking to start a rewarding career in customer service, you will find a variety of Customer Service Representative courses in Hobart that cater to all skill levels. With 20 courses available, learners can select from beginner options such as the Certificate III in Retail and the Certificate III in Business (Customer Engagement). For those with prior experience, advanced courses like the Certificate IV in General Insurance may be suitable for enhancing your skills further.

These courses are facilitated by reputable training providers in Hobart, ensuring you receive quality education and training. Not only will you gain valuable customer service skills, but you will also have the opportunity to explore various related job roles. Take a look at positions such as Customer Service Officer, Retail Assistant, or even a Customer Service Manager as you advance in your career path. Each course is designed to equip you with the foundational skills needed to thrive in these roles.

As you progress in your learning journey, you will discover that customer service is an essential aspect of many industries, and Hobart is thriving with opportunities in this field. Enrol in a course that excites you, like the Customer Service Skill Set or the Certificate II in Customer Engagement. With the right training and determination, you will be well on your way to success and may even aspire to positions such as Store Manager or Area Manager. Start your journey in customer service today and unlock a world of possibilities in Hobart!