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Account Managers build strong relationships with an organisation’s clients and customers. They are usually assigned a client list based on geographic region (or purchase history) — and often visit a client at their own factory, office, venue, or store.
As an Account Manager you’ll be the key liaison between the client and the sales team — addressing customer concerns, and helping the department meet its sales targets. You could be overseeing a product installation, developing a customised ordering system for a high-end customer, chasing up overcharges and credits, or giving a presentation at a monthly sales meeting.
There are 11 courses available for people who want to become an Account Manager. These are the top 5 most popular courses.
Possible job outcomes:
The Graduate Certificate in Business Administration offers foundational expertise in the holistic management of business enterprises. Suited for seasoned professionals or those seeking enhanced business acumen, this course blends practice-based learning with principles of social justice and impactful research. Covering integral managerial concepts, it delves into areas such as marketing, talent management, and accounting, presented through diverse lenses. Furthermore, students will cultivate their communication, analytical, and information capabilities, whilst understanding the nuances of business ethics, regulatory governance, and specific environmental constraints. Learn more.
The Master of Business Administration (International Business) equips students with contemporary, industry-relevant expertise, crucial for excelling in international trade and finance settings. The course hones analytical, entrepreneurial, and interpersonal skills, fostering adeptness in global management and leadership. Through this study path, students are prepared for senior roles, gaining comprehensive knowledge to navigate and succeed in the dynamic sphere of international business. Learn more.
The Bachelor of Arts (Strategic Advertising) delves into the vibrant and inventive realm of advertising. Students work on real-world projects, devising campaigns and crafting advertisements for both traditional and digital platforms. This course elucidates modern advertising's theory and practice, tracing its historical evolution and adaptation to the digital age. It underscores the ethical and regulatory facets of advertising, fostering critical thought among future creators or consumers of ads. Students study strategy and effectiveness to tackle communication challenges across diverse sectors. Learn more.
The Bachelor of Accounting provides a thorough grounding in financial reporting, analysis, and management for business and government. This degree aligns with the educational requirements of Australian accounting professional bodies and offers elective studies in areas like finance, marketing, and sustainability. It sharpens critical analysis of accounting issues, underpinned by scholarly research, fostering academic and professional proficiency. Graduates emerge well-equipped for diverse accounting careers or advanced study, possessing the skills and knowledge essential for success in the dynamic field of accounting. Learn more.
The Bachelor of Communication equips students for creative and innovative media and communication throughout their careers. It lays a strong foundation in writing, industry engagement, practical production skills, and critical thinking. The course encompasses various communication forms, such as emerging media platforms, social media, mobile media, and screen, audio, and written mediums. Students learn to effectively convey messages from concept to delivery and develop industry-focused communication tactics by collaborating with real organisations, gaining firsthand strategic industry experience. Learn more.
In Australia, a full time Account Manager generally earns $1,756 per week ($91,312 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. Account Managers often earn bonuses when they meet sales targets.
There are no clear figures for Account Managers in Australia at this time. Account Managers are employed by corporate enterprise and private business — especially manufacturers and retailers.
Source: Australian Government Labour Market Insights
To get started as a Account Manager you’ll need outstanding interpersonal skills and a formal qualification — try the Diploma of Customer Engagement or Diploma of Business Sales. These courses take 12-18 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within customer engagement. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Customer Engagement
Customer Service Officer
$960 weekly pay
Customer Service Representative
Account Manager
$1,150 weekly pay
Client Services Officer
$1,250 weekly pay
Customer Service Manager
Retention Specialist
Account Executive
$1,630 weekly pay
Learn more about Account Manager courses in your area.