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Common questions
In Australia, a full time Retention Specialist generally earns $1,440 per week ($74,880 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
Courses.com.au Team
In Australia, the number of people employed in this role is expected to remain stable in coming years. There are currently 229,500 people working in this industry and many of them work as a Retention Specialist. Retention Specialists may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
Courses.com.au Team
If you’re interested in a career as a Retention Specialist, consider enrolling in a Certificate II in Workplace Skills. This course will develop your communication and interpersonal skills and prepare you to use a range of business software and technologies. You’ll cover topics including customer service, teamwork and problem solving.
Courses.com.au Team
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If you're looking to excel in customer relations, enrolling in Retention Specialist courses in Mandurah is an excellent choice. These courses equip you with the skills necessary to enhance customer loyalty, improve retention rates, and contribute positively to business growth. Located in the heart of Mandurah, these courses are designed to accommodate a variety of learning styles and schedules, making them perfect for both new and experienced professionals.
Moreover, the skills gained from these Retention Specialist courses in Mandurah open doors to various job opportunities. If you feel inclined to explore further career paths, roles such as a Customer Relationship Manager or a Customer Experience Manager could be ideal next steps. With the right training, you’ll be well-prepared to take on these rewarding positions in the industry.
The courses available in Mandurah are not just centred around retention; they also include associated fields such as Business courses and Customer Engagement. These subjects complement your learning experience and enhance your understanding of the wider business context, allowing for a comprehensive skillset that is greatly valued by employers.
In addition to general retention roles, students who complete Retention Specialist courses in Mandurah may also consider becoming a Service Delivery Manager or pursuing a career as a Customer Service Representative. These roles require a deep understanding of customer needs and effective communication skills, all of which are covered during the training.
