This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersUnfortunately, we currently have no courses available to show you
Common questions
In Australia, a full time Retention Specialist generally earns $1,440 per week ($74,880 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
Courses.com.au Team
In Australia, the number of people employed in this role is expected to remain stable in coming years. There are currently 229,500 people working in this industry and many of them work as a Retention Specialist. Retention Specialists may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
Courses.com.au Team
If you’re interested in a career as a Retention Specialist, consider enrolling in a Certificate II in Workplace Skills. This course will develop your communication and interpersonal skills and prepare you to use a range of business software and technologies. You’ll cover topics including customer service, teamwork and problem solving.
Courses.com.au Team
Related career opportunities
Browse occupations related to Retention Specialist
Further reading
Most popular retail courses
21st July 2022
Choosing a security licence course in Australia: A step-by-step guide for jobseekers
10th November 2023Retention Specialist careers
Embarking on a career as a Retention Specialist is a rewarding choice for those looking to thrive in the dynamic field of customer engagement. In Tasmania, there are various Retention Specialist courses available that will equip you with the essential skills and knowledge necessary for success in this role. These courses focus on strategies to improve customer loyalty, enhance satisfaction, and ultimately drive profit for organisations operating in beautiful Tasmania.
As you explore your options, consider the broader fields of study related to this profession, such as Business courses and specialized Customer Engagement courses. By gaining comprehensive insights into these areas, you will be well-prepared to excel in a variety of customer-focused job roles, including roles that are pivotal for maintaining and improving client relationships.
Upon completing your training, a range of job opportunities will be at your fingertips in Tasmania. Prospective roles such as a Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager all require a strong foundation in retention strategies and customer service excellence. By undertaking relevant courses, you'll gain a competitive edge in securing these desirable positions.
Moreover, additional career avenues such as Customer Service Representative, Customer Service Officer, and Customer Service Manager await those who are passionate about customer engagement. Each of these roles plays a critical part in fostering positive relationships and ensuring client satisfaction across Tasmania's vibrant business landscape.
Finally, don't overlook opportunities for growth within roles like Account Manager and Account Executive, as well as the strategic position of an Engagement Manager. These positions allow you to leverage your skills in retention to boost organisational success. Enrol in quality Retention Specialist courses in Tasmania and take the first step towards a fulfilling career in customer loyalty and engagement.
