This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Service Manager oversees the service department, ensuring quality vehicle servicing, team supervision, and customer satisfaction.
Get qualified to work as a Service Manager with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Service Manager generally earns $2,308 per week ($120,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
There has been an increase in employment numbers in this industry over the last five years. There are currently 107,300 people working in this field in Australia and many of them specialise as a Service Manager. Service Managers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Service Manager, consider enrolling in a Certificate IV in Automotive Management. This course will give you the skills to manage a range of automotive retail and repair businesses. You’ll cover topics including customer service, business planning, financial management, leadership, marketing, record administration and contract negotiation. A Diploma of Automotive Management would also be appropriate.
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For those aspiring to excel in the Service Manager field, Service Manager courses in Townsville provide an essential pathway to success. Townsville, a vibrant city in Queensland, offers a variety of courses delivered by accredited training providers. These courses equip students with the necessary skills and knowledge to manage service operations effectively, covering various aspects of the automotive and trades sectors. Graduates will be well-prepared to take on responsibilities within service centres and workshops, ensuring high levels of customer satisfaction.
In addition to the core competencies required for Service Managers, students may find relevant job roles such as an Apprentice Mechanic or an Service Advisor particularly appealing. These roles not only offer hands-on experience but also a foundation for advancing within the automotive industry. Moreover, pursuing a position as an Diesel Mechanic or Apprentice Automotive Electrician will enhance one’s skill set and contribute to career growth in harsh yet rewarding environments.
Furthermore, the pathways to becoming a Service Manager are diverse. Students may consider the option of becoming a Apprentice Diesel Fitter or a Mobile Plant Mechanic. These roles can offer invaluable practical insights and experience that are critical for those looking to step into management positions within service-related industries. Additionally, professionals may progress towards roles such as a Workshop Manager or a Parts Manager, whereby they can apply their expertise in overseeing operations and managing teams effectively.
With a clear pathway provided through the various Service Manager courses in Townsville, aspiring professionals can take significant strides toward a successful career in the automotive service industry. The strategic location of Townsville, combined with high-quality training providers, ensures students have access to the best resources to flourish in their chosen field. Enrolling in these courses is an excellent first step towards achieving your career aspirations and contributing positively to the dynamic field of service management.