Dental Receptionist Courses
A Dental Receptionist manages front office tasks, including answering calls, greeting patients, handling paperwork, and scheduling appointments.
AI Exposure
High
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Dental Receptionist
Get qualified to work as a Dental Receptionist with a course recognised across Australia. Speak to a training provider to learn more.
BSB30120
Duration
9 weeks - 18 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
The BSB30120 Certificate III in Business (Medical Administration) qualifies you for work at a doctor’s surgery, hospital, or dental clinic in administration. Over 6-12 months you will gain essential business admin skills (communication, teamwork, critical thinking) as well as specific training in medical terminology and managing patient records. The course also covers: processing medial accounts, controlling stocks and supplies, patient confidentiality. Enquire now for the list of graduation competencies,...
Career opportunities
Duration
9 weeks - 18 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
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HLT37315
Duration
3 months - 18 months
Study mode
Blended, On Campus, Online, Traineeship
A Certificate III in Health Administration is suitable for students already working as medical receptionists, admissions clerk or wards clerks or individuals seeking roles in hospitals, community health centres or private practices. Students will gain skills important skills including understanding and applying medical terminology, following organisational infection prevention and control procedures as well as working with a diverse range of people.
Career opportunities
Duration
3 months - 18 months
Study mode
Blended, On Campus, Online, Traineeship
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HLT47315
Duration
12 months - 24 months
Study mode
Blended, On Campus, Online
A Certificate IV in Health Administration is suitable for individuals who work in a senior operational role or lead a team in health administration. Students will learn how to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; as well as use appropriate medical terminology. Students will also gain leaderships skills in managing teams, human resources and recruitment.
Career opportunities
Duration
12 months - 24 months
Study mode
Blended, On Campus, Online
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BSB40215
A Certificate IV in Business (Dental Practice Managers) BSB40215 is a business administration qualification perfect for students responsible for managing operations at a dental practice. Students gain key skills in recruitment, risk management, customer service and marketing.
The Certificate IV in Business (Dental Practice Managers) BSB40215 is a nationally recognised training qualification and part of the official Business Services Training Package.
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Related career opportunities
Browse occupations related to Dental Receptionist.
Common questions
How much does a Dental Receptionist earn?
In Australia, a full time Dental Receptionist generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
What are the job opportunities for a Dental Receptionist?
The number of people employed in this industry has grown strongly in recent years. There are currently 46,700 people working in this field in Australia and many of them specialise as a Dental Receptionist. Dental Receptionists may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
How do I become a Dental Receptionist?
If you’re interested in a career as a Dental Receptionist, consider enrolling in a Certificate III in Business (Medical Administration). This course will develop your business administration skills and provide specific training in medical terminology and managing patient records. A Certificate III or IV in Health Administration may also be appropriate.
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More information
A Dental Receptionist performs a range of tasks in the front office of a dental surgery or practice. You might answer phone calls, greet patients as they arrive and take care of patient paperwork. A Dental Receptionist, or Dental Office Manager, might process customer payments and schedule future appointments. You might answer patient queries and liaise with dentists and other staff.
Dental Receptionists should have excellent interpersonal skills and be able to communicate with people from a range of backgrounds. It’s important that you are organised and can manage your time well. Dental Receptionists should be able to prioritise their tasks and display strong customer service skills. You’ll need to be capable of a range of administrative tasks.
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