Certificate IV in Leadership and Management (Dental Practice Managers) (BSB42015)

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Course Description

A Certificate IV in Leadership and Management (Dental Practice Managers) BSB42015 is perfect for students who run the daily operations of a dental practice. This business qualification teaches business administration, leadership, customer service management, and safety but relates each skill set to a dental practice.

The Certificate IV in Leadership and Management (Dental Practice Managers) BSB42015 is a nationally recognised training qualification and part of the official Business Services Training Package.

Recognition of Prior Learning

The skills and knowledge that you bring to your studies through previous education or employment experience may be credited towards specific units in this course, which can help to shorten your course duration. Please enquire with a course provider to find out more.

Tafe

The Certificate IV in Leadership and Management (Dental Practice Managers) (BSB42015) is not available from any Tafe institutions on our database but may be available from other registered training organisations with Government Funding available in your area. See Course Providers.

Average Course Fee

Unknown

Average Duration

12 months

Online providers

On-campus providers

Nationally Recognised Training

Suitable For

This course is ideal for people who have the following knowledge, skills or abilities:

Critical Thinking

Evaluating the benefits and costs of different solutions for a problem.

Customer and Personal Service

Such as understanding customer needs, providing good quality service, and measuring customer satisfaction.

Medicine and Dentistry

Diagnose and treat human injuries, diseases, and deformities.

Service Orientation

Looking for ways to help people.

Outcomes

This course can help you get a job as:

Job TitleAvg Salary
Dental Office Manager$1,250 weekly pay
Dental Office Manager$1,250 weekly pay

Subjects

You will be required to complete a number of units of competencey for this qualifiation. Example units have been provided below but may vary for each provider.

BSBCUS401
Coordinate implementation of customer service strategies

This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. It applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems, and who may provide guidance or delegate work related tasks to others.

BSBLDR401
Communicate effectively as a workplace leader

This unit describes the skills and knowledge required to communicate effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up. This unit applies to managers, supervisors and team leaders required to communicate with other persons within the workplace.

BSBLDR402
Lead effective workplace relationship

This unit defines skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members. This unit applies to team leaders, supervisors and new or emerging managers where leadership plays a role in developing and maintaining effective workplace relationships.

BSBLDR403
Lead team effectiveness

This unit defines skills, knowledge and outcomes required to plan and supervise the performance of the team and develop team cohesion. It applies team leaders, supervisors and new emerging managers who have an important leadership role in the development of efficient and effective work teams. Leaders at this level also provide leadership for the team and bridge the gap between the management of the organisation and the team members. As such they must 'manage up' as well as manage their team/s.

BSBMGT402
Implement operational plan

This unit describes the skills and knowledge required to implement the operational plan by monitoring and adjusting operational performance, planning and acquiring resources and providing reports on performance as required. It applies to individuals who plan activities to achieve the measurable, stated objectives of the team and the organisation.

Enquire now for a full list of subjects

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Government Funding

Each state provides its own Government funding initiatives. Here is a list of funding initiatives that are available for this course.

NSW Smart and Skilled

NSW Smart and Skilled is the funding program in NSW for Vocational Education and Training (VET). NSW Smart and Skilled provides financial assistance to help people in NSW get the skills they need to find a job and advance their careers.

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