Certificate III in Business (Customer Engagement) is an ideal program for those aiming for careers as Customer Service Representatives, Contact Centre Operators, or Sales Consultants. This course equips you with skills in handling customer complaints, delivering excellent customer service, utilising various communication channels, managing time efficiently, and working effectively in a team environment.
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Delivery mode
This course is available in the following study modes:
Locations
198 Harbour Esplanade, Docklands VIC, Australia 3008
217 Flinders Street, Adelaide SA, Australia 5000
Entry Requirements
There are no formal academic requirements
Course fees
Course fee
$2,995
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Related career opportunities
This course will prepare you for the following roles.
About Integrity Business College
Integrity Business College is a Registered Training Organisation that offers quality training programs tailored to meet your individual needs. We specialises in providing customised, nationally recognised training programs in the key areas of Information Technology, and Business.
Integrity Business College has a dedicated team of industry specialists who deliver high quality training to our clients.
Legal name
Integrity Business College Australasia Pty Ltd
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