Courses for beginners
There are no courses available in Canberra Australian Capital Territory for beginner learners with no prior experience or qualifications.
Courses for experienced learners
There are 3 courses available in Canberra Australian Capital Territory for experienced learners with prior experience or qualifications.
FNS41820
Certificate IV in Financial Services
Blended, Online
12 months
$1,745 - $2,495
- There are no mandated entry requirements.
Master of Business Administration (Marketing)
Online
18 months
$46,680 - $58,200
- There are no mandated entry requirements.
Graduate Certificate in Professional Practice
Online
6 - 12 months
$13,296
- There are no mandated entry requirements.
Key questions
How can I become a customer relationship manager?
To become a customer relationship manager in Canberra, you may want to consider completing the Certified Salesforce Professional (Administrator). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Canberra?
You can train to become a customer relationship manager by completing a qualification with Lumify Learn. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Canberra area that provide customer relationship manager training. The closest campus is 238km away from the center of Canberra. You can also study a customer relationship manager course through online learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer relationship manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer relationship manager courses in Canberra
If you're looking to advance your career in customer relationship management, the range of Customer Relationship Manager courses in Canberra is tailored to equip you with the essential skills and knowledge. The courses on offer are designed for experienced learners who are seeking to take their expertise to the next level. Whether you're interested in financial services, professional practice, or business administration, there are options that fit your aspirations. Notably, the Certificate IV in Financial Services (FNS41820), Graduate Certificate in Professional Practice, and the Master of Business Administration (Marketing) are some of the standout courses available.
Canberra, as the thriving capital of Australia, presents a unique opportunity to enhance your career through these specialised Customer Relationship Manager courses in Canberra. Participants will benefit not only from comprehensive content but also from the insights of experienced trainers affiliated with reputable Registered Training Organisations (RTOs). Additionally, the courses link to broader business courses and customer engagement training, making them an excellent choice for those looking to expand their professional capabilities in various areas.
Enrolling in a Customer Relationship Manager course in Canberra allows you to learn in a dynamic environment while networking with other industry professionals. With three courses available, you can find a fit that aligns with your previous experience and future career goals. Dive deep into the fundamental principles of customer engagement and management, and prepare yourself to excel in a field that is increasingly vital for businesses. Seize the opportunity to further your professional journey and become a leader in customer relationship management.
Further reading
Most popular retail courses
21st July 2022
