Courses for beginners
There are no courses available in Geelong Victoria for beginner learners with no prior experience or qualifications.
Courses for experienced learners
There are 6 courses available in Geelong Victoria for experienced learners with prior experience or qualifications.
FNS41820
Certificate IV in Financial Services
Blended, Online
12 months
$1,745 - $2,495
- There are no mandated entry requirements.
FNS50922
Diploma of Banking Services Management
On Campus
12 months
$10,000
- There are no mandated entry requirements.
Danford College
Master of Business Administration (Marketing)
Online
18 months
$46,680 - $58,200
- There are no mandated entry requirements.
Master of Finance (Business Analytics)
Blended, On Campus
24 months
$62,800 - $64,400
- There are no mandated entry requirements.
Graduate Certificate in Professional Practice
Online
6 - 12 months
$13,296
- There are no mandated entry requirements.
Key questions
How can I become a customer relationship manager?
To become a customer relationship manager in Geelong, you may want to consider completing the Certified Salesforce Professional (Administrator). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Geelong?
You can train to become a customer relationship manager by completing a qualification with Lumify Learn. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Geelong area that provide customer relationship manager training. The closest campus is 65km away from the center of Geelong. You can also study a customer relationship manager course through online learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer relationship manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer relationship manager courses in Geelong
If you're looking to advance your career in customer relationship management, the Customer Relationship Manager courses in Geelong offer exceptional opportunities. With six courses specifically designed for experienced learners, you can choose from industry-recognised qualifications such as the Certificate IV in Financial Services (FNS41820) or the Diploma of Banking Services Management (FNS50922). These courses are developed to equip you with the skills and competencies necessary to thrive in various customer-centric roles, positioning you for success in today's competitive job market.
In Geelong, aspiring customer relationship professionals can explore a variety of related job roles that align with the skills obtained in these courses. Opportunities such as Customer Service Representative, Customer Service Manager, and even Account Manager roles are just a few options available for those looking to specialise in customer engagement. By completing a course from this selection, you'll not only enhance your qualifications but also expand your career prospects in various exciting industry sectors.
Furthermore, the Customer Engagement field is thriving in Geelong, reflecting a strong demand for skilled professionals. Pursuing further education such as the Master of Finance (Business Analytics) or the Master of Business Administration (Marketing) can provide you with an edge over the competition. With the wealth of knowledge gained from these Customer Relationship Manager courses in Geelong, you will be prepared to take on challenging positions like Engagement Manager or Partnerships Manager.
Further reading
Most popular retail courses
21st July 2022
