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Customer Service Representative Courses in Geelong

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Geelong?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Geelong

The following providers offer Customer Service Representative courses in Geelong, Victoria.
River Oak College
46425
1
Academy Xi
1
TAFE Queensland
0275
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
MADEC
3957
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Cire Services
4150
1
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
Foundation Learning Centre
3977
1
Tubal
51679
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Alffie
41206
3
Learning Sphere
91718
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
Key Institute
20855
1
OCTEC Limited
90142
1
Spectra Training
21356
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
TasTAFE
60142
1
Australian Health and Science Institute
40185
1
Australian Academy of Advanced Skills
45240
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

Author Image Courses.com.au Team

There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

Author Image Courses.com.au Team

Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you are looking to embark on a rewarding career as a Customer Service Representative in Geelong, you'll find a wide range of courses tailored to suit both beginners and experienced professionals. In total, there are 21 Customer Service Representative courses in Geelong that provide you with the essential skills and qualifications needed in today’s competitive job market. From the highly sought-after Certificate III in Retail SIR30216 to the specialised Certificate IV in General Insurance FNS41422, there's a course to fit your background and career aspirations.

For those just starting their journey in the customer service field, there are 19 beginner courses available that do not require prior experience. Notable options include the Certificate III in Business (Customer Engagement) BSB30120 and the engaging Customer Experience: Elevate course. These courses are designed to help you gain confidence and expertise, equipping you for various job roles such as Customer Service Officer or Retail Assistant.

Those with existing experience can enhance their qualifications through advanced courses like the Certificate IV in Hospital or Health Services Pharmacy Support HLT47121. By advancing your skills, you can pursue roles such as Customer Service Manager or even Account Manager. Navigating the landscape of customer service is rewarding, opening doors to numerous career opportunities within fields like Business and Retail.

Geelong is home to a vibrant job market for Customer Service Representatives, with opportunities spanning various sectors. With dedicated training providers offering these courses, you'll be well-positioned to develop the necessary skills for success. Explore the related job roles such as Cluster Manager or Engagement Manager, and take your first step toward a successful career by enrolling in one of the comprehensive Customer Service Representative courses in Geelong today!