Courses for beginners
There are no courses available in Goulburn New South Wales for beginner learners with no prior experience or qualifications.
Courses for experienced learners
There are 3 courses available in Goulburn New South Wales for experienced learners with prior experience or qualifications.
FNS41820
Certificate IV in Financial Services
Blended, Online
12 months
$1,745 - $2,495
- There are no mandated entry requirements.
Master of Business Administration (Marketing)
Online
18 months
$46,680 - $58,200
- There are no mandated entry requirements.
Graduate Certificate in Professional Practice
Online
6 - 12 months
$13,296
- There are no mandated entry requirements.
Key questions
How can I become a customer relationship manager?
To become a customer relationship manager in Goulburn, you may want to consider completing the Certified Salesforce Professional (Administrator). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Goulburn?
You can train to become a customer relationship manager by completing a qualification with Lumify Learn. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Goulburn area that provide customer relationship manager training. The closest campus is 157km away from the center of Goulburn. You can also study a customer relationship manager course through online learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer relationship manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
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Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
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$62,400
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Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
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$93,600
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Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
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$93,600
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Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
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Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
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Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
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Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer relationship manager courses in Goulburn
If you're looking to advance your career in customer relationship management, Goulburn offers an array of exceptional options with its Customer Relationship Manager courses in Goulburn. With three courses designed specifically for experienced learners, you can elevate your skills and enhance your qualifications. Among the most sought-after programmes are the Certificate IV in Financial Services FNS41820, the Graduate Certificate in Professional Practice, and the prestigious Master of Business Administration (Marketing).
Goulburn’s educational offerings in customer relationship management are supported by industry-recognised training providers, ensuring that the courses meet the highest standards. Furthermore, these Business courses and specialised training in Customer Engagement are tailored to align with the real-world challenges faced by professionals in this dynamic field. Whether you're aiming to deepen your understanding of customer engagement strategies or seeking managerial credentials, Goulburn’s course options are designed to help you succeed.
Enrolling in one of the Customer Relationship Manager courses in Goulburn not only propels your career forward but also equips you with the essential skills to thrive in a competitive marketplace. With a focus on practical applications and theoretical knowledge, these courses prepare you for various roles within the customer relationship management sphere. Don’t miss the opportunity to take the next step in your career—explore the available courses today and find the perfect fit for your professional journey.
Further reading
Most popular retail courses
21st July 2022
