Courses for beginners
There are no courses available in Melbourne Victoria for beginner learners with no prior experience or qualifications.
Courses for experienced learners
There are 6 courses available in Melbourne Victoria for experienced learners with prior experience or qualifications.
FNS41820
Certificate IV in Financial Services
Blended, Online
12 months
$1,745 - $2,495
- There are no mandated entry requirements.
FNS50922
Diploma of Banking Services Management
On Campus
12 months
$10,000
- There are no mandated entry requirements.
Danford College
Master of Business Administration (Marketing)
Online
18 months
$46,680 - $58,200
- There are no mandated entry requirements.
Master of Finance (Business Analytics)
Blended, On Campus
24 months
$62,800 - $64,400
- There are no mandated entry requirements.
Graduate Certificate in Professional Practice
Online
6 - 12 months
$13,296
- There are no mandated entry requirements.
Key questions
How can I become a customer relationship manager?
To become a customer relationship manager in Melbourne, you may want to consider completing the Certified Salesforce Professional (Administrator). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Melbourne?
You can train to become a customer relationship manager by completing a qualification with Lumify Learn. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Melbourne area that provide customer relationship manager training. The nearest campus is located right in the center of Melbourne. You can also study a customer relationship manager course through online learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer relationship manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
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$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
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$93,600
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Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
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$93,600
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Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
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Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
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Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer relationship manager courses in Melbourne
If you are looking to advance your career in the dynamic field of customer relationship management, you're in the right place! Melbourne offers a variety of top-quality Customer Relationship Manager courses that are designed to equip you with essential skills and knowledge. With a focus on customer engagement and effective relationship strategies, these courses are aimed at enhancing your professional profile within the competitive business landscape. Enrol today and set yourself on the path to success!
Several respected training providers in Melbourne can help you achieve your career goals. For example, Danford College offers a Diploma of Banking Services Management, perfect for those interested in the financial aspects of customer relations. Meanwhile, Swinburne University of Technology provides a Master of Finance (Business Analytics) that equips you with analytical skills to drive customer engagement. Additionally, William Angliss Institute offers robust training options suited to various career paths in the customer relationship management field.
To complement your learning experience, explore related fields of study such as Business courses and Customer Engagement courses. These options can broaden your understanding and enhance your skill set, making you a more attractive candidate for potential employers in Melbourne and beyond. With six different Customer Relationship Manager courses available in the area, you have plenty of choices to find the right fit for your professional aspirations!
Further reading
Most popular retail courses
21st July 2022
