Courses for beginners
There are no courses available in Richmond New South Wales for beginner learners with no prior experience or qualifications.
Courses for experienced learners
There are 5 courses available in Richmond New South Wales for experienced learners with prior experience or qualifications.
FNS41820
Certificate IV in Financial Services
Blended, On Campus, Online
12 months
$1,745 - $2,495
- There are no mandated entry requirements.
FNS50922
Diploma of Banking Services Management
Blended
18 months
Unavailable
- There are no mandated entry requirements.
Western Sydney College
Master of Business Administration (Marketing)
On Campus, Online
18 - 24 months
$46,680 - $63,504
- There are no mandated entry requirements.
Graduate Certificate in Professional Practice
Online
6 - 12 months
$13,296
- There are no mandated entry requirements.
Bachelor of Resort and Hotel Management
On Campus
48 months
$47,320
- There are no mandated entry requirements.
William Angliss Institute
Key questions
How can I become a customer relationship manager?
To become a customer relationship manager in Richmond, you may want to consider completing the Certified Salesforce Professional (Administrator). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Richmond?
You can train to become a customer relationship manager by completing a qualification with Lumify Learn. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Richmond area that provide customer relationship manager training. The closest campus is 32km away from the center of Richmond. You can also study a customer relationship manager course through online learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer relationship manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
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$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
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Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
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$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
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Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer relationship manager courses in Richmond
For those interested in advancing their careers, Customer Relationship Manager courses in Richmond offer a comprehensive way to develop the necessary skills and knowledge. Richmond, located in the picturesque Hawkesbury region of New South Wales, is now home to a selection of targeted courses designed for experienced learners. These programmes not only cater to individuals looking to ascend in their careers but also align with industry standards set by Registered Training Organisations (RTOs).
Among the available options is the Certificate IV in Financial Services FNS41820, which arms learners with essential tools for effective customer relationship management within financial industries. This course, alongside the Diploma of Banking Services Management FNS50922, offers a robust foundation in banking services, proving crucial for professional growth in Richmond's business sector.
In addition to VET solutions, the Master of Business Administration (Marketing) and the Graduate Certificate in Professional Practice provide advanced theoretical and practical insights. Such qualifications can lead to enhanced opportunities for students in managerial capacities, equipping them with the expertise to successfully navigate the challenges of customer engagement and service delivery.
Pursuing relevant courses can also provide pathways to diverse career opportunities. Students may find interest in roles such as Customer Service Representative, Customer Service Officer, or even Engagement Manager. Each of these positions plays a vital part in building and maintaining strong customer relationships, integral to the success of any business in Richmond.
In Richmond, individuals can explore related fields of study that enhance the foundations laid by Customer Relationship Manager courses. Courses in Business and Customer Engagement create synergies between academic learning and real-world application, further refining the skills needed for roles such as Customer Experience Manager and Service Delivery Manager. With a wealth of options available, aspiring Customer Relationship Managers in Richmond have every opportunity to thrive in their careers.
Further reading
Most popular retail courses
21st July 2022
