All careers

Help Desk Support Courses in Tasmania

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Tasmania?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Tasmania

The following providers offer Help Desk Support courses in Tasmania.
Upskilled
40374
7
MCI Institute
91088
1
Lumify Learn
45994
5
Academy IT
40358
3
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
Australian Employment and Training Solutions
21912
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1
NDA Training Tasmania
60034
1

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

Author Image Courses.com.au Team

Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

Author Image Courses.com.au Team

Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

All help desk support courses

Help Desk Support careers

If you're looking to start or advance your career in the rapidly growing field of technology, our Help Desk Support courses in Tasmania offer a fantastic opportunity to gain the skills and knowledge you need. With a total of 10 courses available, learners can choose from both beginner and advanced options to suit their current level of expertise. Whether you are new to the industry or looking to enhance your existing skills, there is a course tailored just for you.

For those beginning their journey in Help Desk Support, we recommend the Certificate III in Information Technology ICT30120 or the Certificate III in Business (Customer Engagement) BSB30120. These courses are designed for learners without prior experience and cover essential skills that are crucial in the tech industry. Additionally, options like the Certificate III in Information Technology (Basic Cyber Security Awareness) and the Process Customer Complaints BSBOPS305 will provide foundational knowledge that is applicable in real-world scenarios.

For those with prior experience, our range of advanced Help Desk Support courses in Tasmania includes the Certificate IV in Information Technology (Systems Administration Support) ICT40120 and the Certificate IV in Information Technology (Networking) ICT40120. These courses delve deeper into specific areas of IT support, allowing experienced learners to enhance their skills and prepare for higher-level roles in the sector. The curriculum is designed to align with industry standards, ensuring graduates are well-equipped for their future careers.

Enrol in one of the Help Desk Support courses in Tasmania and take the first step towards a rewarding career in technology. With expert training providers recognised in the industry and a focus on the skills needed in today’s job market, these courses can set you on the path to success. Visit the Help Desk Support Courses in Tasmania page to learn more about each program and find the right course for you!

Courses by location