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Help Desk Support Courses in Launceston

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Launceston?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

Help Desk Support careers

If you are looking to jumpstart your career in the tech industry, exploring Help Desk Support courses in Launceston is a fantastic way to begin. These courses provide essential skills and knowledge needed to succeed in various Help Desk Support roles, ensuring you are well-prepared for a rewarding career in Information Technology. Launceston, with its growing tech scene, has numerous training providers offering courses tailored to meet the demands of the industry, allowing you to gain relevant qualifications and hands-on experience.

Enrolling in Help Desk Support courses not only equips you with the ability to tackle IT issues but also opens doors to related career paths, including IT Support and IT Networks and System Administration. With the flexibility to choose specialized areas like IT Support or the broader field of IT Networks and System Administration, you can tailor your education to fit your career aspirations. Additionally, you may also find interest in pursuing roles such as a Cloud Engineer or IT Support Officer, among many others that are essential in today's technology-driven world.

The landscape of job opportunities in Launceston is expanding, making it the perfect time to engage in Help Desk Support training. By gaining qualifications in this area, not only can you enhance your employability, but you can also earn a competitive edge over other candidates. With a variety of related job roles available, such as Network Engineer and Security Analyst, the potential for career growth is significant. Start your journey today with one of the many Help Desk Support courses in Launceston and take the first step toward a fulfilling career in IT.