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Help Desk Support Courses in Hobart

Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.

How do I become a Help Desk Support in Hobart?

Get qualified to work as a Help Desk Support with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Help Desk Support Technician generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Help Desk Support Technicians are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Help Desk Support Technicians are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Help Desk Support Technicians need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started as a Level 1 Support Technician. Both qualifications can be completed in 12-18 months.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Career Spotlight: Computer Network Professionals

26th November 2019

Help Desk Support careers

If you are looking to start a rewarding career in technology, the Help Desk Support courses in Hobart offer a comprehensive path to obtaining the skills and certifications you need. These courses, provided by reputable Registered Training Organisations (RTOs), cover critical areas such as troubleshooting, customer service, and technical support. With Hobart's burgeoning tech industry, completing a Help Desk Support course equips you for success in an ever-evolving marketplace, where organisations seek skilled professionals to assist with their IT needs.

With the increase in demand for IT services, completing Help Desk Support courses in Hobart opens the door to various exciting career opportunities. Graduates can pursue roles such as IT Support Officer, Service Desk Analyst, or even advanced positions like IT Operations Manager. By enrolling in these programs, learners gain practical knowledge and hands-on experience, positioning themselves competitively in the job market. Furthermore, graduates can explore related fields such as IT Networks and System Administration or IT Specialist roles, broadening their career prospects.

By choosing Help Desk Support courses in Hobart, you are investing in your future. The training is not just about attaining certifications; it is about developing the expertise necessary to excel in the IT industry. The educational pathways outlined through these courses lead to well-established career trajectories, with many graduates finding fulfilling positions in the tech sector. Discover the available courses and training providers today at Help Desk Support courses in Hobart and take the first step towards a successful career in information technology.