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Local Government Customer Service Assistant Courses in New South Wales

A Local Government Customer Service Assistant manages customer inquiries, processes payments and applications, and ensures effective service delivery.

How do I become a Local Government Customer Service Assistant in New South Wales?

Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.

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Further reading

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Local Government Customer Service Assistant careers

If you're considering a career as a Local Government Customer Service Assistant, there are various opportunities available in New South Wales. The region is home to a range of training providers that offer quality education in this field. You can explore some essential Local Government Customer Service Assistant courses in New South Wales, ideal for those looking to enhance their skills and qualifications in government services.

Beginner learners have excellent options, including the Certificate III in Business (Customer Engagement) BSB30120 and the Certificate III in Pathways to Further Study 11224NAT. Both of these courses provide foundational knowledge and practical skills that can help prepare you for a rewarding career in local government customer service. With a focus on essential business practices and customer engagement, these beginner courses set the stage for future success.

For those with prior experience or qualifications seeking to advance their careers, the Bachelor of Business (Business Administration) is an industry-recognised qualification that can open doors to higher-level positions within local government. This advanced course combines theoretical knowledge with practical application, equipping learners with the necessary skills to excel in various administrative roles.

The job roles associated with Local Government Customer Service Assistants tie closely with fields of study such as Government and Public Sector courses and Local Government courses. By pursuing these educational pathways, you not only enhance your employability but also contribute meaningfully to the community in New South Wales. Explore the range of Local Government Customer Service Assistant courses in New South Wales today and take the first step towards a fulfilling career.