How do I become a Service Desk Analyst in Western Australia?
Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Western Australia
The following providers offer Service Desk Analyst courses in Western Australia.
Upskilled
40374
5
MCI Institute
91088
1
Lumify Learn
45994
3
Academy IT
40358
1
Australian College of Business and Training
40493
1
Highgate International College
45710
1
Sydney School of Business and Technology
90438
1
Sydney Metro College
41204
1
Skyline International College
45233
1
Canberra College of Management and Technology
45648
1
Australian Academy of Advanced Skills
45240
1
Harbour City College
41502
1
Common questions
In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.
Courses.com.au Team
Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.
Source: Australian Government Labour Market Insights
Courses.com.au Team
Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.
Courses.com.au Team
Related career opportunities
Browse occupations related to Service Desk Analyst
Further reading
What Skills Does a Data Analyst Need?
25th November 2022
Career Spotlight: Computer Network Professionals
26th November 2019All service desk analyst courses
- ICT30120 Certificate III in Information Technology (Basic Cloud Computing)
- ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness)
- ICT40120 Certificate IV in Information Technology
- ICT60220 Advanced Diploma of Information Technology
- ICT30120 Certificate III in Information Technology
Service Desk Analyst careers
For those interested in pursuing a career as a Service Desk Analyst, the range of Service Desk Analyst courses in Western Australia offers an excellent starting point. With a total of seven courses available, learners can choose from both beginner and advanced options to suit their skill level. Popular beginner courses include the Certificate III in Information Technology ICT30120 and the Certificate III in Information Technology (Basic Cyber Security Awareness). These courses are perfect pathways for individuals with no prior experience looking to establish a solid foundation in IT.
For those with prior experience, advanced courses like the Certificate IV in Information Technology ICT40120 and the Advanced Diploma of Information Technology ICT60220 provide opportunities for career advancement. Training providers such as South Metropolitan TAFE and HIC deliver quality education in the local area, ensuring that students gain relevant skills and knowledge for their desired job roles.
Exploring the varied job opportunities linked to this field can be beneficial for career planning. Service Desk Analysts can transition into roles such as IT Support Officer, Cloud Engineer, or even IT Manager. With strong connections to sectors like Information Technology and IT Networks and System Administration, this career path is both rewarding and promising for those ready to embark on their journey in Western Australia’s vibrant technology landscape.
