
Courses for beginners
There is 1 course available in Queensland Queensland for beginner learners with no prior experience or qualifications.
Lead and Support Colleagues
- There are no mandated entry requirements.


Courses for experienced learners
There is 1 course available in Queensland Queensland for experienced learners with prior experience or qualifications.
Diploma of Hospitality Management (Food and Beverage)
- There are no mandated entry requirements.

Key questions
How can I become a shift manager?
To become a shift manager in Queensland, you may want to consider completing the Diploma of Hospitality Management (Food and Beverage). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Queensland?
You can train to become a shift manager by completing a qualification with The Illawarra Business College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Queensland area that provide shift manager training. The nearest campus is located right in the center of Queensland. You can also study a shift manager course through online learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the shift manager sector.
Restaurant Supervisor
A Restaurant Supervisor manages staff, ensures smooth operations, handles customer issues, oversees reservations and events, and works irregular hours, requiring leadership skills.
Bar Attendant
A Bar Attendant serves drinks, handles payments, cleans equipment, and provides customer service in bars, managing tasks quickly and working irregular hours.
Cafe Attendant
A Cafe Attendant serves food and drinks, takes orders, processes payments, and performs tasks like clearing tables and cleaning in a cafe.
Venue Manager
A Venue Manager coordinates events at a venue, overseeing details like staffing, catering, and equipment, while ensuring effective communication and problem-solving.
Waiter
A Waiter serves diners in a restaurant, takes orders, delivers food, clears tables, and must excel in customer service and multitasking.
Barista
A Barista prepares and serves beverages, takes orders, processes payments, and maintains equipment while providing excellent customer service.
Duty Manager
A Duty Manager supervises shifts in hospitality venues, ensuring smooth operations, managing staff, and addressing customer issues during events.
Bar Manager
A Bar Manager oversees operations, supervises staff, manages finances, and resolves issues while organising events at licensed venues.
Food Safety Supervisor
A Food Safety Supervisor ensures compliance with food safety standards by overseeing food handling, conducting inspections, and training staff in hygiene practices.
Night Auditor
A Night Auditor manages overnight hotel operations, balancing accounts and addressing guest needs, requiring strong bookkeeping and customer service skills.
Rooms Division Manager
A Rooms Division Manager oversees front desk, reservations, and housekeeping to maximise room occupancy while ensuring excellent guest service.
Hospitality Manager
A Hospitality Manager oversees operations in hotels or restaurants, ensuring high service standards and enhancing guest satisfaction.
Food and Beverage Manager
A Food and Beverage Manager oversees dining operations, ensuring high standards in food quality, service, and staff performance while managing inventory.
Kitchen Manager
A Kitchen Manager oversees kitchen operations, ensuring food quality, safety, and efficiency, requiring leadership and organisational skills.
Bartender
A Bartender prepares and serves drinks, handles cash, maintains cleanliness, and ensures customer safety while creating a welcoming atmosphere.
Marine Steward
A Marine Steward delivers hospitality and service on vessels, ensuring comfort, cleanliness, safety, and a positive guest experience.
More about shift manager courses in Queensland
If you’re looking to advance your career in the hospitality industry, consider exploring the available Shift Manager courses in Queensland. These courses are designed to provide essential skills and knowledge that equip you for managing shifts effectively in a dynamic environment. With the vibrant tourism landscape in Queensland, particularly in the bustling cities and popular tourist destinations like Brisbane and the Gold Coast, there are ample opportunities to thrive in this rewarding role.
Studying Shift Manager courses not only helps you improve your managerial skills but also enhances your understanding of the Tourism, Travel and Hospitality courses available in Queensland. A strong foundation in hospitality is crucial for any aspiring shift manager, allowing you to oversee operations efficiently while delivering outstanding customer service. In Queensland's thriving hospitality scene, having recognised qualifications can set you apart from the competition and open doors to higher-level positions.
In addition to the core skills required for a shift manager, these courses can introduce you to facets of the industry that may be invaluable. If you want to specialise further, consider exploring the focused Hospitality courses that complement your shift management training. Whether you’re managing shifts at a busy restaurant in the heart of Brisbane or ensuring a seamless service experience in a resort on the Sunshine Coast, these qualifications will provide you with the necessary tools to succeed.
With two well-structured Shift Manager courses in Queensland, now is an excellent time to take the next step in your career. By enrolling in these programmes, you will not only gain practical skills but also invaluable industry insights that benefit your long-term career prospects. Start your journey to becoming a proficient shift manager and leverage the rewarding opportunities that await you in Queensland's vibrant hospitality sector.
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Further reading


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22nd December 2022