
This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Shift Manager supervises staff and operations at a dining venue, ensuring smooth service and excellent customer care during shifts.
Get qualified to work as a Shift Manager with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Shift Manager generally earns $1,969 per week ($102,388 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
There has been a strong increase in worker numbers in this profession over the last five years. There are currently 69,400 people employed in this industry in Australia and many of them specialise as a Shift Manager. Shift Managers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
A Certificate IV in Hospitality is an ideal qualification if you’re planning a career as a Shift Manager. You’ll develop the skills to take on a supervisory role in the hospitality industry with topics including customer service, venue hygiene and team leadership. A Diploma of Hospitality Management or a Diploma of Hospitality Management (Food and Beverage) may also be appropriate.
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For those seeking to advance their careers in the hospitality sector, Shift Manager courses in Victoria provide an excellent opportunity to develop the necessary skills and qualifications. Enrolment options are available for both beginners and experienced learners, catering to individuals with varying levels of expertise. One of the most sought-after beginner courses is the Lead and Support Colleagues CHCSS00084, designed for those who are new to the industry and eager to learn how to support their teams effectively.
For more experienced professionals, the pathway includes advanced qualifications such as the Diploma of Hospitality Management (Food and Beverage) SIT50422. This course is essential for developing managerial skills that are necessary for excelling in roles such as Shift Manager. With only two Shift Manager courses in the Victoria area, potential candidates should act swiftly to secure their places in these valuable learning opportunities.
These courses are not only essential for aspiring Shift Managers but also provide insights into related job roles within the hospitality sector. After completing the relevant training, graduates may find positions as a Restaurant Supervisor, Bar Attendant, or even a Venue Manager. The comprehensive curriculum equips students with the skills needed to thrive in these roles, earning them a competitive edge in the vibrant Victorian job market.
Moreover, exploring subjects such as Tourism, Travel and Hospitality courses or specific Hospitality training can further enhance one’s qualifications and appeal to employers. Starting a career as a Waiter, a Barista, or a Duty Manager can lead to exciting opportunities in the future. Ultimately, enrolling in Shift Manager courses in Victoria sets a strong foundation for a rewarding career in hospitality management.