SIR20216 Certificate II in Retail Services (Food Speciality)

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Course description

Enrol in the Certificate II in Retail Services (Food Speciality) (SIR20216) if you want to work in a coffee shop, deli, supermarket, or food retail outlet. This nationally recognised course teaches you the fundamentals of food safety, storage, and handling — as well as how to sell food and process financial transactions. Graduate job-ready, with the confidence to join the workforce in food retail.

Enquire now for the latest training dates and your eligibility for subsidised training.

Nationally recognised

Average duration

6 months

Online or Distance

On-campus or Workplace


This course can help you get a job as:

Job TitleAvg Salary
Customer Service Representative$960 weekly pay
Cashier$960 weekly pay
Retail Assistant$960 weekly pay
Customer Service Assistant$960 weekly pay
Fast Food Assistant$865 weekly pay

This course can help you progress to:

Job TitleAvg Salary
Retail Team Leader$1,050 weekly pay
Store Manager$1,350 weekly pay
Customer Service Manager$1,150 weekly pay
Account Manager$1,150 weekly pay
Cafe or Restaurant Manager$1,250 weekly pay

Government funding

The Australian government provides funding to help students who are completing the SIR20216 Certificate II in Retail Services (Food Speciality). The type of funding you receive depends on the state that you live in.

There are eligibility requirements for each type of funding. Enquire with a course provider to check your eligibility.

Payment options

Interest free payment plan
Most course providers offer flexible payment options for the SIR20216 Certificate II in Retail Services (Food Speciality) such as weekly, bi-monthly, or monthly interest-free payments for those who do not wish (or are unable) to pay their tuition fees outright. There is usually a discount for those who pay their tuition fees upfront. Enquire with a course provider to find out more.

Benefits of nationally recognised training

This is a nationally recognised course delivered by Registered Training Organisations (RTOs). RTOs are strictly regulated by the Australian Skills Quality Authority (ASQA). This guarantees you will be studying a quality-assured and nationally recognised qualification.

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