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Retail Manager Courses

A Retail Manager oversees the daily running of a retail store. You’ll supervise staff, set sales goals and manage budgets. Retail Managers ensure stores are meeting compliance standards and deal with any customer difficulties. You’ll manage stock levels and take care of promotional activities and advertising. You may also be involved with hiring and training new staff.

Retail Managers must have excellent leadership skills and be able to motivate their team. It’s important that you have a strong focus on customer service and can communicate well with your staff. Retail Managers need to be organised and have good problem solving abilities. You must be able to manage finances and set sales targets.

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Popular Retail Manager Courses

There are 5 courses available for people who want to become a Retail Manager.

BSB40320
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MST60119
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SIR50317
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SIR40316
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SIR50116
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Frequently Asked Questions

How much does a Retail Manager earn?

In Australia, a full time Retail Manager generally earns $1,350 per week ($70,200 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

What are the job opportunities for a Retail Manager?

This industry has seen a drop in employment numbers in recent years. There are currently 170,300 people working as a Retail Manager in Australia compared to 188,800 five years ago. Retail Managers may find work across all regions of Australia.

Source: Australian Government Job Outlook 2020

How do I become a Retail Manager?

If you’re planning a career as a Retail Manager, consider enrolling in a Certificate IV in Retail Management. This course will develop your skills in a range of management issues such as customer service and store security. A Certificate IV in Small Business Management may also be appropriate.

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Job Pathways

Here are some potential career pathways within retail operations. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.