Retail Manager Courses
A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.
AI Exposure
Medium
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Retail Manager
Get qualified to work as a Retail Manager with a course recognised across Australia. Speak to a training provider to learn more.
SIR40316
Duration
4 months - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
If you’re ready to manage your own team of floor staff (or have your heart set on being the head of your retail department), the Certificate IV in Retail Management delivers the skills you need to manage that frontline team while achieving awesome sales results. Students also learn how to create a customer centric culture, implement customer service strategies, and maintain store security. There are specific entry criteria for this qualification — click for full enrolment details and funding possibilities.
Career opportunities
Duration
4 months - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
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SIR50116
Duration
12 months - 24 months
Study mode
Blended, On Campus, Traineeship
The Diploma of Retail Leadership (SIR50116) is perfect for retail business owners or departmental managers wanting to learn business sales strategies to deliver profitable results. The course is made up of 10 units with an overall focus on retail strategic planning and the leadership skills that drive profitability. Students gain real skills in managing budgets, reducing labour costs and implementing activities that improve the overall financial performance of the business. To enrol in this course student...
Career opportunities
Duration
12 months - 24 months
Study mode
Blended, On Campus, Traineeship
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SIR50317
Duration
12 months - 18 months
Study mode
On Campus, Online
The SIR50317 Diploma of Retail Merchandise Management will give you the skills you need to plan a merchandise product range and overall merchandise strategy. This nationally recognised diploma suits senior retailing staff and merchandise specialists. The course covers: negotiating and establishing supply arrangements, developing marketing plans, conducting post trade analysis, merchandise buying trips, product development, product quality and compliance, communication and leadership. Enquire now for the l...
Career opportunities
Duration
12 months - 18 months
Study mode
On Campus, Online
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MST50122
Duration
8 months - 12 months
The MST50122 Diploma of Apparel, Fashion and Textiles (Business) equips individuals with expertise in consumer analysis, marketing, social media, and global supply chains. Students gain industry-leading training in planning, developing, and releasing fashion collections. Graduates apply cognitive, technical, and communication skills to roles such as assistant designers, product developers, patternmakers, production supervisors, and marketing assistants. Opportunities also exist in public relations, buying...
Career opportunities
Duration
8 months - 12 months
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Related career opportunities
Browse occupations related to Retail Manager.
Common questions
How much does a Retail Manager earn?
In Australia, a full time Retail Manager generally earns $1,800 per week ($93,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
What are the job opportunities for a Retail Manager?
This industry has seen a drop in employment numbers in recent years. There are currently 170,300 people working as a Retail Manager in Australia compared to 188,800 five years ago. Retail Managers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
How do I become a Retail Manager?
If you’re planning a career as a Retail Manager, consider enrolling in a Certificate IV in Retail Management. This course will develop your skills in a range of management issues such as customer service and store security. A Certificate IV in Small Business Management may also be appropriate.
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Take control of your career in the fast-moving retail sector by studying an accredited retail qualification. Start today!
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If you have a creative mind and enjoy developing visual displays, a course in merchandising could give your retail career a kick start. Education pathways for domestic and international students.
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Specialise in Retail Operations, where you can drive customer satisfaction and retail store efficiency. Education pathways for domestic and international students.
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More information
A Retail Manager oversees the daily running of a retail store. You’ll supervise staff, set sales goals and manage budgets. Retail Managers ensure stores are meeting compliance standards and deal with any customer difficulties. You’ll manage stock levels and take care of promotional activities and advertising. You may also be involved with hiring and training new staff.
Retail Managers must have excellent leadership skills and be able to motivate their team. It’s important that you have a strong focus on customer service and can communicate well with your staff. Retail Managers need to be organised and have good problem solving abilities. You must be able to manage finances and set sales targets.
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