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Department Manager Courses

A Department Manager oversees the daily operations of a section of a retail store. You might set sales targets, check financial progress and provide reports to whole store managers. Department Managers supervise staff working in their area and may provide training for new team members. You’ll monitor stock levels and organise promotional displays and activities.

Department Managers must be able to motivate their team and communicate well with staff and customers. You’ll need to be a good problem solver and should have excellent customer service skills. Department Managers should be organised and able to handle several tasks at one time.

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Popular Department Manager Courses

There are 4 courses available for people who want to become a Department Manager.

BSB40320
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SIR50116
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SIR50317
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SIR40316
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Frequently Asked Questions

How much does a Department Manager earn?

In Australia, a full time Department Manager generally earns $1,350 per week ($70,200 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

What are the job opportunities for a Department Manager?

There has been a decrease in worker numbers in this industry in recent years. There are currently 170,300 people employed as a Department Manager in Australia compared to 188,800 five years ago. Department Managers may find work across all regions of Australia.

Source: Australian Government Job Outlook 2020

How do I become a Department Manager?

If you’d like to start a career as a Department Manager, consider enrolling in a Certificate IV in Retail Management. This course will develop your skills in a range of management issues such as customer service and store security. A Certificate IV in Small Business Management may also be appropriate.

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We’ll find nearby campuses and check if you’re eligible for funding in your state.

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Job Pathways

Here are some potential career pathways within retail operations. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.