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SITSS00078

Customer Service Skill Set

Vocational Education and Training

Develop skills that will enable you to provide quality customer service when working in any sector of the tourism, travel and hospitality industry. Enquire now for the full list of entry requirements and upcoming enrolment opportunities near you.

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Study mode

Online, On Campus

Duration

2 weeks - 9 weeks

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Skills Shortage

This course trains you for a role where skilled workers are in demand in Australia.

Industry-relevant

Learn skills employers need through industry-informed training.

Nationally recognised training

Training that is accredited and recognised across Australia.

Entry requirements

Entry requirements may vary by provider.

There are no formal academic requirements

Course fees

Fees can vary as they are set by individual training providers. The final cost will depend on your location, delivery method, and your eligibility for financial support.

Course fee

Varies by provider

Enquire now

Career opportunities

This course will prepare you for the following roles.

Bar Attendant
Cafe Attendant
Waiter
Retail Assistant
Tourism Officer
Hotel Receptionist
Concierge
Customer Service Representative

Choose a field of study

Business

Explore hundreds of industry-recognised business training courses designed to boost your career. Find the perfect qualification with reputable training providers and enhance your professional skills today.

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Customer Engagement

Accelerate your career and stand out from the crowd with specialist courses in customer engagement. Find out more and start your career today!

Career opportunities

Customer Service Representative
Customer Service Officer
Customer Service Manager
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Food Services

Learn how to enhance customer experiences in the food industry. Education pathways for domestic and international students. Browse all food services courses.

Career opportunities

Fast Food Assistant
Cafe or Restaurant Manager
Food Safety Supervisor
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Retail Operations

Specialise in Retail Operations, where you can drive customer satisfaction and retail store efficiency. Education pathways for domestic and international students.

Career opportunities

Store Manager
Retail Assistant
Retail Team Leader
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Find course providers near you

Compare course providers for the BSBSS00101 Business Operations Management Skill Set.

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South West TAFE
Online
2 weeks
Alffie
On Campus
9 weeks
Find a provider near you

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