Arrow Training Services
Certificate III in Business
Nationally Recognised Vocational Education and Training (VET)The BSB30120 Certificate III in Business is designed for individuals seeking to develop practical skills for employment in administrative and office support roles. This nationally recognised qualification provides a strong foundation in key business functions and workplace practices.
Throughout the course, students will gain hands-on experience with business technology, learn how to create and manage spreadsheets and presentations, deliver quality customer service, handle complaints professionally, prioritise daily tasks, develop & present business proposals and apply workplace health and safety procedures.
Ideal for those starting their business career, starting a small business or looking to formalise existing skills, this course equips students with the confidence and capabilities to thrive in a wide range of office environments while gaining a strong foundation for further study in leadership & entrepreneurship.
Delivery mode
Arrow Training Services offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
This course is delivered face-to-face, 3 days per week (Mon - Wed).
Locations- Rockingham, WA
Entry requirements
Domestic Students
- There are no mandated entry requirements.
There are no prerequisites to gain entry in BSB30120 Certificate III in Business, however:
- Students are to have their own laptop
- Students must undertake a Language, Literacy & Numeracy (LLN) assessment so that the appropriate academic support can be sourced throughout the course
Course fees
- WA Subsidised Training This training may be subsidised by the WA Government for eligible individuals. Places are limited.
Fee For Service: $3,000
Non-Concession: $2,196
Concession: $661.50
NOA: $420
Funding is available for Certificate III in Business under the WA Participation Work Readiness program.
WHO IS ELIGIBLE?
You are eligible for a guaranteed training place if you have left school and are:
- An Australian citizen; or
- A permanent visa holder; or
- holders of a sub-class 300, 309, 444, 445, 461, 785, 790, or 820 visa;
- secondary holders of a temporary visa of sub-class 188, 457, 482, 489, 491 or 494 visa;
- holders of a Bridging Visa E (subclasses 050 and 051) where the visa holder has made a valid application for a visa of subclass 785 or 790;
- Ukraine citizens who are holders of a visa sub-class 449 or 786;
- Afghan citizens who are holders of a visa sub-class 449; and
- holders of a bridging visa who are eligible to work, and who have made a valid application for a subclass 866.
- Must be at least 15 years old;
- If under 18 years of age, you must have a Department of Education (DoE) Notice of Arrangement. In 2024, persons in their final year of compulsory education were born between 1 July 2007 and 30 June 2008. (Please contact our office for further information regarding this requirement).
- Western Australia is your primary place of residence and you are unemployed or under-employed working less than 20 hours per week.
Career opportunities
The Certificate III in Business will prepare you for the following roles.
Administrative Assistant
An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide...
Customer Service Officer
Customer Service Officers work at call or contact centres managing small teams and interacting with customers. They often work as an extension of t...
Receptionist
Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They mainta...
Data Entry Operator
Data Entry Operators input data into spreadsheets, databases, and specialist software programs. They are employed in all industries and work sector...
Office Assistant
Office Assistants (also known as clerks) provide administrative support to a team of professionals. They assist with typing, filing, opening and di...
Administration Officer
Administration Officers are the office all-rounders that fix the photocopier, keep the kitchen well-stocked, and make sales reports and business le...
Personal Assistant
Personal Assistants (also known as PAs) support managers and professional work teams. They take care of business correspondence, appointments, trav...
Business Support Officer
A Business Support Officer provides corporate administrative assistance within an organisation. You might work for a particular department or be in...
Real Estate Receptionist
A Real Estate Receptionist welcomes clients and visitors at an estate office. You might work in a residential sales office, commercial firm or prop...
E‑commerce Assistant
An E-Commerce Assistant helps manage online sales by updating product listings, processing orders, and maintaining digital storefronts.
You’l...
Business Administrator
A Business Administrator performs a range of administrative duties for a business or organisation. You might oversee filing and documentation syste...
Records Clerk
A Records Clerk organises and updates files across workplaces, ensuring records are accurate, secure, and accessible for staff.
They keep inf...
About Arrow Training Services
Arrow Training Services are Training Providers in Perth, WA.
We understand the needs of our students and industry and develop training programs that connect the two together, meaning that our graduates are ready to work today!