Courses for beginners
There are 4 courses available in Perth Western Australia for beginner learners with no prior experience or qualifications.
Service Design: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
Customer Experience: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
Service Design: Foundations
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
10946NAT
Course in Consumer Leadership
Traineeship
3 days
Unavailable
- There are no mandated entry requirements.
Benchmarque Group
Courses for experienced learners
There are 2 courses available in Perth Western Australia for experienced learners with prior experience or qualifications.
Bachelor of Business (Business Management)
On Campus
36 months
$50,976
- There are no mandated entry requirements.
The University of Western Australia
Graduate Certificate in Business Administration (Digital)
Online
6 - 12 months
$17,000 - $20,400
- There are no mandated entry requirements.
Key questions
How can I become a customer experience manager?
To become a customer experience manager in Perth, you may want to consider completing the Service Design: Elevate. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Perth?
You can train to become a customer experience manager by completing a qualification with Academy Xi. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Perth area that provide customer experience manager training. The closest campus is 7km away from the center of Perth. You can also study a customer experience manager course through online, traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer experience manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer experience manager courses in Perth
Are you considering a career in customer experience management? If so, you're in luck because Perth offers a variety of Customer Experience Manager courses to help you kickstart your journey. With six courses available, you'll find options tailored to beginners and experienced professionals alike. Whether you're just starting or looking to advance your qualifications, you’re sure to find the right fit in this vibrant city.
For beginners eager to dive into the world of customer experience, there are four excellent courses to choose from. The Customer Experience: Elevate course provides an engaging introduction to key concepts. Alternatively, consider enrolling in the Course in Consumer Leadership 10946NAT, which focuses on empowering consumer representatives. For those interested in design-thinking, Service Design: Foundations and Service Design: Elevate are invaluable options that outline essential service design principles.
For individuals with prior experience or qualifications, advanced courses are available to further enhance your skills. The Graduate Certificate in Business Administration (Digital) is perfect for those looking to merge customer experience with digital strategies. Similarly, the Bachelor of Business (Business Management) offered by UWA is an excellent way to solidify your knowledge and prepare for managerial roles in customer experience.
The variety of Customer Experience Manager courses in Perth ensures that you can find a programme that fits your current skills and career aspirations. With both beginner and advanced courses available, as well as reliable training providers like UWA, you'll be well-equipped to thrive in this dynamic field. Start your journey today and enhance your expertise in customer experience management!
Further reading
How to start a career in case management
20th July 2020
