Courses for beginners
There are no courses available in Darwin Northern Territory for beginner learners with no prior experience or qualifications.
Courses for experienced learners
There are 3 courses available in Darwin Northern Territory for experienced learners with prior experience or qualifications.
FNS41820
Certificate IV in Financial Services
Blended, Online
12 months
$1,745 - $2,495
- There are no mandated entry requirements.
Master of Business Administration (Marketing)
Online
18 months
$46,680 - $58,200
- There are no mandated entry requirements.
Graduate Certificate in Professional Practice
Online
6 - 12 months
$13,296
- There are no mandated entry requirements.
Key questions
How can I become a customer relationship manager?
To become a customer relationship manager in Darwin, you may want to consider completing the Certified Salesforce Professional (Administrator). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Darwin?
You can train to become a customer relationship manager by completing a qualification with Lumify Learn. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Darwin area that provide customer relationship manager training. The closest campus is 2619km away from the center of Darwin. You can also study a customer relationship manager course through online learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer relationship manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer relationship manager courses in Darwin
If you're looking to advance your career in customer relationship management, the range of Customer Relationship Manager courses in Darwin is designed to equip those with prior experience and qualifications with the skills they need to succeed. With a selection of three advanced courses tailored for experienced learners, you're sure to find a program that fits your aspirations. Notably, the Certificate IV in Financial Services FNS41820 stands out as a crucial stepping stone, offering comprehensive knowledge of financial operations that can complement your role as a Customer Relationship Manager.
In addition to the Certificate IV, consider furthering your qualifications with the Graduate Certificate in Professional Practice. This course is perfect for professionals looking to refine their skills in managing client relationships effectively. Alternatively, for those aiming at an executive level, the Master of Business Administration (Marketing) provides an extensive overview of strategic marketing and customer engagement, vital for any Customer Relationship Manager aiming to excel in their career.
As you explore the potential of a career in customer relationship management, you may also want to consider related job roles that could align with your skills and interests. Exploring opportunities as a Customer Service Representative or a Customer Service Officer can be excellent starting points. Over time, you might find yourself progressing to positions such as Customer Service Manager or Account Manager, allowing you to leverage your expertise in creating exceptional customer experiences.
In Darwin, the demand for skilled professionals in customer relationship management continues to rise, and investing in your education is a smart move towards capitalising on this trend. Courses like the Certificate IV in Financial Services or the Graduate Certificate in Professional Practice not only prepare you for immediate challenges but also position you favourably for roles like Retention Specialist and Client Services Officer. Empower yourself with the qualifications you need to thrive in this dynamic field right here in Darwin.
Further reading
Most popular retail courses
21st July 2022
