How do I become a Customer Service Manager in Yeppoon?
Get qualified to work as a Customer Service Manager with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Yeppoon
The following providers offer Customer Service Manager courses in Yeppoon, Queensland.
College for Adult Learning
22228
3
MCI Institute
91088
2
Engineering Institute of Technology
51971
1
Upskilled
40374
2
LET Training
41179
2
Intertek SAI Global
106919
1
Academy Xi
2
Aventia Institute
41418
1
Swann College
45046
1
Australian Adelaide International College
40328
1
Sheffield College
40277
1
Mechanical Institute of Training and Technology
41577
1
George Brown College
91707
1
Skyline International College
45233
1
Peak Services
30003
1
University of Wollongong
1
La Trobe University
1
University of Canberra
1
Central Queensland University
40939
1
Northern Beaches & Mosman College
90113
1
ASC Training and Development
2353
1
My CPE
45717
1
Common questions
In Australia, a full time Customer Service Manager generally earns $1,800 per week ($93,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
Courses.com.au Team
There are approximately 34,300 Customer Service Managers employed in Australia right now, and several thousand jobs are expected to open up over the next 5 years. Customer Service Managers often have their own private businesses but are also employed by corporate enterprises, private businesses, government departments, and community service organisations across all industries and employment sectors.
Source: Australian Government Labour Market Insights
Courses.com.au Team
To get started as a Customer Service Manager you’ll need outstanding interpersonal skills and a Diploma of Customer Engagement (or similar qualification). This course takes 12-18 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Courses.com.au Team
Related career opportunities
Browse occupations related to Customer Service Manager
Further reading
How do I become a sales manager?
22nd December 2022
How to start a career in case management
20th July 2020All customer service manager courses
- Customer Experience: Elevate
- BSB50420 Diploma of Leadership and Management
- BSB50120 Diploma of Business
- Service Design: Elevate
- BSB50620 Diploma of Marketing and Communication
- BSBLDR413 Lead Effective Workplace Relationships
- BSBTWK401 Build and Maintain Business Relationships
- BSBWRT411 Write Complex Documents
- BSBPEF502 Develop and Use Emotional Intelligence
- ICP50120 Diploma of Printing and Graphic Arts Business Management
- 10488NAT Diploma of Professional Practice Leadership
- LGA50120 Diploma of Local Government (Corporate Services)
- AUR50116 Diploma of Automotive Management
- BSB51107 Diploma of Management
- Bachelor of Business (Management)
- Bachelor of Business (Management and Leadership)
- BSBCMM411 Make Presentations
Customer Service Manager careers
Looking to advance your career in customer service management? Explore the diverse range of Customer Service Manager courses in Yeppoon designed to equip you with the essential skills and knowledge required for success in this dynamic field. Yeppoon, with its thriving community and diverse industries, offers an excellent opportunity for individuals seeking to become exemplary leaders in customer service. Whether you are starting your journey or looking to build on existing skills, you will find suitable options right here in Yeppoon.
Begin with foundational skills through engaging beginner courses such as Customer Experience: Elevate and Develop and Use Emotional Intelligence BSBPEF502. These courses, along with others like Build and Maintain Business Relationships BSBTWK401 and Make Presentations BSBCMM411, provide a stepping stone for those with no prior experience. By enrolling in these Customer Service Manager courses in Yeppoon, you will develop vital skills that are highly sought after in various industries.
If you have prior experience and are ready to take your career to the next level, consider the advanced courses offered in the area. Noteworthy options include the Diploma of Leadership and Management BSB50420 from MBQ and the Diploma of Business BSB50120 available through Look Now Training. Additionally, the Bachelor of Business (Management) offered by CQU provides an extensive educational foundation to ensure that you are well-prepared for high-level roles in customer service management.
As you progress through your studies, you may also want to explore related job roles that benefit from a strong foundation in customer service management. Positions such as Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager are just a few of the vibrant career paths available in Yeppoon's job market. Each of these positions leverages the skills acquired from Customer Service Manager courses in Yeppoon to achieve enhanced customer satisfaction and business success.
Embarking on a course in customer service management can greatly enhance your career prospects while also contributing positively to local businesses in Yeppoon and the surrounding areas. Join a community of professionals who are dedicated to improving customer experiences and driving business growth. By selecting one of the available courses today, you’ll be well on your way to making a significant impact in the customer service sector. Explore the offerings now and find the right fit for your career aspirations!
