The BSBTWK401 Build and Maintain Business Relationships develops the skills and knowledge needed to establish, develop, and maintain effective work relationships and networks. It applies to individuals with broad knowledge of networking and negotiation, including freelance or contract workers. This focuses on relationship building and negotiation skills, enabling individuals to contribute to solutions for unpredictable problems and provide guidance to others. Enquire now for a full list of entry requirements and available enrolment dates.
Entry requirements for the Build and Maintain Business Relationships vary depending on the institution but generally include completion of Year 12 with a minimum ATAR, VET pathway courses or prior experience.
If you don't meet the standard entry criteria, enquire with a course provider to discuss alternative entry pathways.
Course fees vary depending on the course provider.
The Build and Maintain Business Relationships will prepare you for the following roles.
Account Managers build strong relationships with an organisation’s clients and customers. They are usually assigned a client list based on geograph...
Sales Representatives (also known as a sales rep or sales agent) represent an organisation’s products and services — building relationships with pr...
Customer Service Managers oversee an organisation’s customer relations and after-sales service. They develop the customer service delivery standard...
Team Leaders manage small work teams and generally work alongside their subordinates. They are employed by factories, manufacturing plants, constru...
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