This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Customer Success Manager fosters positive customer experiences, addresses concerns, builds loyalty, and ensures effective communication.
Get qualified to work as a Customer Success Manager with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Customer Success Manager generally earns $1,875 per week ($97,500 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working in this industry is expected to remain stable in coming years. There are currently 229,500 people employed in this field in Australia and many of them specialise as a Customer Success Manager. Customer Success Managers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If you’re planning a career as a Customer Success Manager, consider enrolling in a Bachelor of Commerce. This course will prepare you for a range of corporate roles and cover topics including economic principles, business analytics, commercial law and professional practice. You’ll be able to specialise in an area of interest such as accounting, economics, innovation, marketing, business law, human resources or banking.
Browse occupations related to Customer Success Manager
Are you looking to embark on a rewarding career as a Customer Success Manager? Busselton, with its vibrant community and growing businesses, offers an excellent foundation for aspiring professionals in this field. At [Courses.com.au](https://www.courses.com.au/career/customer-success-manager/busselton), you can find a selection of Customer Success Manager courses in Busselton designed to equip you with the necessary skills and knowledge to excel. The available training is tailored for beginners, meaning you can start your journey even without prior experience or qualifications.
The most popular course available in Busselton is the Customer Experience: Elevate. This short course focuses on essential customer success strategies, ensuring you are well-prepared to enhance customer satisfaction and drive business growth in diverse settings. Whether you’re looking to work in a local Busselton firm or aim for opportunities beyond, this course provides a strong foundation in customer communication and relationship management.
Diving deeper into the broader landscape, the role of a Customer Success Manager is closely connected to various fields of study, such as Business courses and Sales. Understanding these related areas will further bolster your capabilities as a customer success professional. Each of these categories encompasses valuable insights that can complement your primary training and reinforce your professional skill set in the Busselton job market.