Telemarketer Courses
Telemarketers call prospects to promote products and services, requiring strong communication and sales skills, often working from a call centre.
AI Exposure
High
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Telemarketer
Get qualified to work as a Telemarketer with a course recognised across Australia. Speak to a training provider to learn more.
10856NAT
The 10856NAT Certificate IV in English Proficiency is designed for upper intermediate level students seeking to improve their English language skills. This flexible program aims to equip learners with the proficiency needed to pursue further study, employment opportunities, and community engagement. The course focuses on enhancing skills in interpreting and participating in complex oral communication, analyzing and producing various written texts, applying learning strategies to linguistic tasks, particip...
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BSBSS00126
Study mode
Blended, On Campus
The BSBSS00126 Contact Centre Skill Set develops the essential competence for excelling in contact centre environments. It focuses on effective communication, problem-solving, and customer service excellence. The training prepares individuals to handle customer enquiries, manage high-volume calls, and consistently ensure high levels of customer satisfaction in fast-paced operational settings. Enquire now for a full list of entry requirements and available enrolment dates.'
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Study mode
Blended, On Campus
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The Sales Representative Certificate course will qualify you to apply for registration with Consumer and Business Services in South Australia.
Once registered, you can work as a real estate sales representative for a land agent, but you cannot own or run your own real estate agency.
If you want to work in property management, you will need to apply to have the property management condition added to your registration.
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Related career opportunities
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Common questions
How much do Telemarketers earn?
In Australia, a full time Telemarketer generally earns $1,000 per week ($52,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
What are the job opportunities for Telemarketers?
There are approximately 5,500 Telemarketers employed in Australia right now, and this job has been in consistent decline over the last 5 years. Telemarketers are employed by retail groups as well as financial services, insurance, charities and utilities companies.
Source: Australian Government Labour Market Insights
How do I become a Telemarketer?
Telemarketers need advanced communications and selling skills. Try the Certificate III in Customer Engagement or the Certificate IV in Business (Sales and Customer Service Professional). These courses take 6-12 months to complete.
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More information
Telemarketers spend their days on the phone calling prospects and promoting their organisation’s products and services for sale. They usually work from a call centre, though some telemarketers do work from home.
As a Telemarketer you might be contacting your company’s existing customers, offering them add-ons or upgrades to their service. Other times you might be cold calling from a phone list and introducing the company offerings. You’ll need outstanding communication and sales skills — and be very thick-skinned when people hang up on you.
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