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Telemarketers spend their days on the phone calling prospects and promoting their organisation’s products and services for sale. They usually work from a call centre, though some telemarketers do work from home.
As a Telemarketer you might be contacting your company’s existing customers, offering them add-ons or upgrades to their service. Other times you might be cold calling from a phone list and introducing the company offerings. You’ll need outstanding communication and sales skills — and be very thick-skinned when people hang up on you.
In Australia, a full time Telemarketer generally earns $1,129 per week ($58,708 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 5,500 Telemarketers employed in Australia right now, and this job has been in consistent decline over the last 5 years. Telemarketers are employed by retail groups as well as financial services, insurance, charities and utilities companies.
Source: Australian Government Labour Market Insights
Telemarketers need advanced communications and selling skills. Try the Certificate III in Customer Engagement or the Certificate IV in Business (Sales and Customer Service Professional). These courses take 6-12 months to complete.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within sales. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Sales
Sales Consultant
$960 weekly pay
Telemarketer
$1,050 weekly pay
Business Development Manager
$1,650 weekly pay
ICT Sales Assistant
$1,250 weekly pay
Sales Analyst
Sales Manager
Sales Representative
$1,400 weekly pay
Account Executive
$1,630 weekly pay
Business Development Executive
Customer Success Manager
$1,730 weekly pay
Presales Consultant
$1,920 weekly pay
Learn more about Telemarketer courses in your area.