Telemarketer Courses

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What does a Telemarketer do?

Telemarketers spend their days on the phone calling prospects and promoting their organisation’s products and services for sale. They usually work from a call centre, though some telemarketers do work from home.

As a Telemarketer you might be contacting your company’s existing customers, offering them add-ons or upgrades to their service. Other times you might be cold calling from a phone list and introducing the company offerings. You’ll need outstanding communication and sales skills — and be very thick-skinned when people hang up on you.

Telemarketer Courses

There are 2 courses available for people who want to become a Telemarketer.

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FAQs

How much do Telemarketers earn?

In Australia, a full time Telemarketer generally earns $1,129 per week ($58,708 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

What are the job opportunities for Telemarketers?

There are approximately 5,500 Telemarketers employed in Australia right now, and this job has been in consistent decline over the last 5 years. Telemarketers are employed by retail groups as well as financial services, insurance, charities and utilities companies.

Source: Australian Government Job Outlook 2020

How do I become a Telemarketer?

Telemarketers need advanced communications and selling skills. Try the Certificate III in Customer Engagement or the Certificate IV in Business (Sales and Customer Service Professional). These courses take 6-12 months to complete.

Courses by Location

Learn more about Telemarketer courses in your area.

Related Job Pathways

Here are some potential career pathways within Sales.

Career In
Sourced from The Australian Apprenticeships & Traineeships Information Service (aapathways.com.au) funded by the Australian Government Department of Education and Training and MySkills.gov.au