This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersEngagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Get qualified to work as an Engagement Manager with a course recognised across Australia. Speak to a training provider to learn more.
Salaries for Customer Engagement Managers start at $80,000 per annum and there are usually opportunties for performance incentives and bonuses. Increase your earning capacity by developing your sales and marketing skills as well as your ability to build authentic relationships.
There are more than 34,000 Customer Service Managers employed across Australia right now, some of these are Engagement Managers. They work in all industries and work sectors including government and not-for-profit.
Launch your career as an Engagement Manager with a VET qualification such as the Diploma of Business (Business Development) or the Advanced Diploma of Business, choosing electives in customer engagement. Alternately, to increase your earning potential, a Bachelor of Business (Marketing) would be ideal.
Source: Australian Government Labour Market Insights 2023
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If you're looking to advance your career and become an Engagement Manager in Maryborough, there are a variety of courses tailored for experienced learners. With 5 Engagement Manager courses available in the area, you can choose from reputable qualifications such as the Diploma of Leadership and Management and the Certificate IV in Project Management Practice. Delivered by trusted training provider MBQ, these courses equip you with essential skills needed to excel in the dynamic field of engagement management.
In addition to the core Engagement Manager qualifications, there are related fields of study such as Business courses and Customer Engagement that can bolster your expertise. Whether you choose to pursue the Diploma of Business or the Master of Business Administration, you will be well-prepared for various roles in customer-focused management and strategy.
Moreover, upon completing your courses, you can explore job roles in related fields, including a Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager. Each of these positions focuses on enhancing customer satisfaction and business performance, making them ideal for graduates of the Engagement Manager courses in Maryborough. Start your journey today and unlock a multitude of opportunities! Learn more here.