This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersHow do I become a Local Government Customer Service Assistant in Victoria?
Get qualified to work as a Local Government Customer Service Assistant with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Victoria
The following providers offer Local Government Customer Service Assistant courses in Victoria.
River Oak College
46425
1
Graduate Business School
21567
1
Swinburne University of Technology
3059
1
Common questions
In Australia, a full time Local Government Customer Service Assistant generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
Courses.com.au Team
There has been an increase in employment numbers in this industry over the last five years. There are currently 22,100 people working in this area in Australia and many of them specialise as a Local Government Customer Service Assistant. Local Government Customer Service Assistants may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
Courses.com.au Team
A Certificate III in Government is an ideal qualification if you’re planning a career as a Local Government Customer Service Assistant. You’ll explore a range of topics relevant to working in the public sector, including organising workplace information, working effectively with diversity and complying with legislation.
Courses.com.au Team
Related career opportunities
Browse occupations related to Local Government Customer Service Assistant
Further reading
What can you do with a Diploma of Legal Services?
22nd September 2020
How to start a career as a Personal Assistant
2nd December 2021All local government customer service assistant courses
Local Government Customer Service Assistant careers
If you are looking to embark on a rewarding career as a Local Government Customer Service Assistant in Victoria, you are in the right place. The demand for skilled professionals in this role is steadily increasing, as local councils seek to enhance their customer service capabilities. With three distinct Local Government Customer Service Assistant courses in Victoria, aspiring candidates can choose a course that best fits their career goals and interests.
Among the reputable training providers, Danford College offers a comprehensive Certificate III in Business (Customer Engagement), ensuring students acquire the essential skills required for effective customer interaction within local government settings. Additionally, GBS and Swinburne University of Technology also provide valuable training tailored for those keen on excelling in the public sector. These institutions are recognised for their excellence in education and their dedication to preparing students for the workforce.
Enrolling in a Local Government Customer Service Assistant course opens the door to various career pathways in the Government and Public Sector. Students will learn critical competencies that enhance their employability, particularly in customer service roles that support community initiatives. Such knowledge is essential for delivering high-quality service to the public, which is a core function of local government operations.
Further enriching your education, these courses link seamlessly to the broader field of Local Government. By integrating practical insights and theoretical knowledge, students will emerge as competent professionals ready to navigate the challenges of the public service landscape in Victoria.
