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Common questions
In Australia, a full time Retention Specialist generally earns $1,440 per week ($74,880 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
Courses.com.au Team
In Australia, the number of people employed in this role is expected to remain stable in coming years. There are currently 229,500 people working in this industry and many of them work as a Retention Specialist. Retention Specialists may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
Courses.com.au Team
If you’re interested in a career as a Retention Specialist, consider enrolling in a Certificate II in Workplace Skills. This course will develop your communication and interpersonal skills and prepare you to use a range of business software and technologies. You’ll cover topics including customer service, teamwork and problem solving.
Courses.com.au Team
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10th November 2023Retention Specialist careers
If you're looking to advance your career in the thriving field of customer relations, consider enrolling in Retention Specialist courses in Newcastle. These courses provide the essential skills required to excel as a Retention Specialist, ensuring you can effectively manage customer relationships and enhance client retention strategies. Newcastle has a myriad of training providers offering these courses, all recognised by their relevant industry bodies or registered training organisations (RTOs), making it easier to choose a program that suits your needs.
As a Retention Specialist, you will be well-positioned to explore various career opportunities within the customer engagement sector. The skills gained through these courses can lead to roles such as a Customer Relationship Manager, where you will develop and maintain client relationships, or a Customer Experience Manager, focusing on improving the overall customer journey. Moreover, other related positions such as Service Delivery Manager or Customer Service Representative also rely on the foundational skills acquired in Retention Specialist training.
Furthermore, diving into Retention Specialist courses in Newcastle can also open doors to advanced roles such as a Account Manager or Engagement Manager. You may even find interest in positions like the Business Relationship Manager or Partnerships Manager. With Newcastle's vibrant business landscape, there are numerous opportunities to utilise your specialised skills and knowledge gained from your chosen course. Take the first step toward a rewarding career in customer engagement today!
