Courses for beginners
There are 2 courses available in Newcastle New South Wales for beginner learners with no prior experience or qualifications.
Service Design: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
Service Design: Foundations
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
Courses for experienced learners
There is 1 course available in Newcastle New South Wales for experienced learners with prior experience or qualifications.
Bachelor of Commerce (Management)
On Campus, Online
36 months
$50,337
- There are no mandated entry requirements.
Key questions
How can I become a service delivery manager?
To become a service delivery manager in Newcastle, you may want to consider completing the Service Design: Elevate. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Newcastle?
You can train to become a service delivery manager by completing a qualification with Academy Xi. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Newcastle area that provide service delivery manager training. The closest campus is 92km away from the center of Newcastle. You can also study a service delivery manager course through online learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the service delivery manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
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$56,680
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Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
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$62,400
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Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
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$93,600
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Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
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$93,600
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Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
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$74,880
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Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
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$98,020
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Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
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$117,520
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Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
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$67,600
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Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
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$119,600
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Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
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$98,800
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Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
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Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
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More about service delivery manager courses in Newcastle
If you're looking to advance your career in the booming field of service delivery management, Newcastle offers a variety of courses tailored to meet your needs. With a mixture of beginner courses and advanced training options like the Bachelor of Commerce (Management), you can find the right fit to enhance your skills and qualifications. Newcastle, situated at the heart of New South Wales, is a flourishing hub for those dedicated to improving service delivery, making it the ideal location for your professional development.
For those starting their journey, the two popular beginner courses, Service Design: Foundations and Service Design: Elevate, are designed for individuals with little to no prior experience. These courses not only provide foundational knowledge but also equip you with the practical skills needed to excel in a service delivery manager role. Newcastle's vibrant training environment allows you to learn within a community of like-minded individuals, supporting your growth and networking opportunities.
For experienced professionals in Newcastle looking to deepen their expertise, there's an opportunity to pursue the Bachelor of Commerce (Management). This advanced course builds on your existing qualifications, helping you to master complex management techniques and refine your strategic thinking abilities. Investing in your education through these Service Delivery Manager courses in Newcastle will not only enhance your employability but also position you as a leader in the field. Don't miss the chance to elevate your career in service management today!
Further reading
How to start a career in community management
18th August 2020
