Master of Public Policy and Management in Richmond

Step into a supervisory or management role with the BSB40120 Certificate IV in Business. This nationally recognised qualification will level up your use of digital technologies and develop your critical thinking, business relationships and communication strategies. Even better you can choose from one of nine specialisation areas — leadership, administration, operations, sustainability, big data, cyber security, finance, records and information management, or procurement. Graduate with an arsenal of skills that support your actual job role. Enquire now for the list of study units and enrolment opportunities near you.

Please note - this is not a building related course. The BSB50820 Diploma of Project Management is for dedicated project managers and team leaders who have been assigned to a major project. You will learn how to scope and cost out a project, then manage the budget, quality, resources and work teams. Choose electives that support your job role including: communication, compliance and governance, critical thinking, team leadership, procurement, ICT and information systems. Enquire now for the full list of elective choices, study outcomes, and enrolment opportunities.

Get started in the administration department with the BSB30120 Certificate III in Business (Administration). This nationally recognised qualification will teach you communication, teamwork and critical thinking skills, and you’ll graduate able to process the payroll and financial transactions, organise schedules, purchase goods and services, and maintain business resources. Enquire now for the list of entry requirements, enrolment dates, and your eligibility for subsidised training.

The Diploma of Business (Records and Information Management) will give you the business operations skills you need to deal with records and information technologies in a wide range of settings. You will learn how to manage business resources, financial plans and administrative systems in order to ensure that an organisation functions effectively. Enquire now for the list of study units, entry requirements, and upcoming enrolment dates.

The PSP50122 Diploma of Government is the qualification you need to become a safety inspector, injury case manager, or policy officer in the public service. This nationally recognised diploma allows you to specialise in injury management, workplace inspection, or organisational policy. The course introduces you to the legislative framework, values and ethos that underpin the public sector in Australia and you’ll also gain specialist skills in risk management, legislative compliance, and policy implementation. Enquire now for the full list of study units, availability of specialisation electives, and upcoming enrolment dates near you.

Get a senior role in the public service with the PSP40122 Certificate IV in Government. This nationally recognised qualification supports a wide range of career opportunities in administration services, revenue collection, human resources, injury claims and rehabilitation, border protection, customs, museum management, and customer service. During your studies you’ll learn how to apply government processes and uphold the principles and values of the public service, you’ll then choose electives that support your career aspirations. Enquire now for entry requirements, the full list of elective choices and career outcomes, and enrolment openings near you.

Get the skills you need to take care of customer service with the BSB30120 Certificate III in Business (Customer Engagement). This nationally recognised qualification delivers communication, critical thinking and teamwork skills as well as customer specific competencies in marketing, social media, sales, and complaint resolution. Graduate ready for work on the help desk or better able to support your own work team. Enquire now for the full list of study units, graduation competencies, and enrolment opportunities.

Become a workplace inspector with the PSP60122 Advanced Diploma of Government. This nationally recognised qualification is a gateway to three career paths: workplace inspection, investigations, and fraud control. The course covers: working in the public service, applying government systems, preparing high-level documents, managing public sector compliance with legislation, managing policy implementation, and much more. Enquire now for the full list of entry requirements, specialisation electives (and their availability), and training providers near you that offer this qualification.

The PSP50122 Diploma of Government (Policy) is designed for individuals who have made a significant impact in the public sector. This course assesses and recognises your experience in developing, implementing, and evaluating government policies, including policy analysis, stakeholder engagement, policy implementation, programme evaluation, risk management, and strategic planning. It suits those in independent and self-directed public sector roles, with supervisory responsibilities and diverse roles in small or regionally-based organisations. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates.

Become a commercial cleaner with the CPP30321 Certificate III in Cleaning Operations. This nationally recognised qualification will teach you how to properly clean and sanitise commercial premises for clients using the latest equipment, techniques, and infection controls. You’ll learn how to use chemicals safely and maintain cleaning stores, while gaining specialist skills in any of the following areas: interior and exterior cleaning, residential and accommodation services, manufacturing and food processing, operations and safety. Enquire now for the full list of study units, elective choices (and their availability) and upcoming enrolment dates.