Courses for beginners
There are 2 courses available in Rockingham Western Australia for beginner learners with no prior experience or qualifications.
Recommended
SIT30222
Certificate III in Travel
Online
10 months
$6,000
- There are no mandated entry requirements.
The Suzan Johnston Organization
AVI30319
Certificate III in Aviation (Ground Operations and Service)
On Campus
6 months
$2,071
- There are no mandated entry requirements.
South Metropolitan TAFE
Courses for experienced learners
There are no courses available in Rockingham Western Australia for experienced learners with prior experience or qualifications.
Key questions
How can I become a airline customer service agent?
To become a airline customer service agent in Rockingham, you may want to consider completing the Certificate III in Travel. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Rockingham?
You can train to become a airline customer service agent by completing a qualification with The Suzan Johnston Organization. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Rockingham area that provide airline customer service agent training. The closest campus is 20km away from the center of Rockingham. You can also study a airline customer service agent course through online, traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the airline customer service agent sector.
Travel Agency Manager
A Travel Agency Manager oversees store operations, supervises staff, handles budgeting, advertising, and promotions, ensuring excellent customer service and managing financial tasks.
Avg yearly income
$85,020
Skill level
Beginner
Travel Consultant
A Travel Consultant advises clients on holiday planning, organising transport and accommodation, making bookings, and arranging tours and attractions.
Avg yearly income
$65,000
Skill level
Beginner
Travel Agent
A Travel Agent arranges travel plans for clients, providing information, making bookings, and ensuring all requirements are met while offering excellent customer service.
Avg yearly income
$67,600
Skill level
Beginner
Tour Advisor
A Tour Advisor plans itineraries for visitors, coordinating transport, accommodation, and attractions while providing excellent customer service.
Avg yearly income
$62,400
Skill level
Beginner
Tourism Officer
A Tourism Officer assists visitors by planning itineraries, making bookings, coordinating tours, and providing information at attractions.
Avg yearly income
$62,400
Skill level
Beginner
Reservations Agent
A Reservations Agent arranges travel bookings, including transport and accommodations, while providing excellent customer service and managing itineraries.
Avg yearly income
$59,020
Skill level
Beginner
Tour Operations Manager
A Tour Operations Manager oversees daily business activities for tourist services, managing staff, finances, and promoting operations within the industry.
Avg yearly income
$78,000
Skill level
Advanced
Reservations Manager
A Reservations Manager oversees the reservations department, managing bookings and ensuring excellent customer service while coordinating team tasks.
Avg yearly income
$83,200
Skill level
Advanced
Tourism Consultant
Tourism Consultants arrange travel bookings, advise clients on destinations, and manage corporate travel for events and conferences.
Avg yearly income
$65,000
Skill level
Beginner
Travel Operator
Travel Operators run travel businesses, assisting clients with itineraries and bookings while managing communications with various service providers.
Avg yearly income
$74,880
Skill level
Advanced
Senior Travel Consultant
A Senior Travel Consultant provides personalised travel advice, creates tailored itineraries, books arrangements, and mentors junior staff.
Avg yearly income
$67,600
Skill level
Advanced
Travel Specialist
A Travel Specialist plans and coordinates travel arrangements, providing expert advice on destinations, making reservations, and assisting with travel documentation.
Avg yearly income
$62,400
Skill level
Beginner
Ticketing Coordinator
Ticketing Coordinators manage ticket sales and distribution, coordinating systems, handling customer enquiries, and ensuring seamless event operations.
Avg yearly income
$62,400
Skill level
Advanced
More about airline customer service agent courses in Rockingham
Are you looking to kickstart your career in the aviation industry? The Airline Customer Service Agent courses in Rockingham are designed for those who aspire to work as customer-facing professionals in the airline sector. These courses provide a comprehensive introduction to the skills needed for this exciting role, focusing on customer service excellence and operational knowledge required in ground operations. With institutions like South Metropolitan TAFE offering these programs locally, aspiring agents can gain the expertise they need to excel in this dynamic field.
In Rockingham, there are two excellent beginner courses available for those with no prior experience: the Certificate III in Travel (SIT30222) and the Certificate III in Aviation (Ground Operations and Service) (AVI30319). Both of these qualifications equip students with foundational knowledge and practical skills that are essential for a successful career as an Airline Customer Service Agent. Whether you’re handling ticket bookings or assisting passengers with queries, these courses will set you on the right path.
Exploring related career options can also be beneficial once you complete your training. You might find roles such as a Travel Agency Manager, Travel Consultant, or even a Reservations Agent appealing. Each of these positions requires a solid understanding of customer service principles, making your training in Airline Customer Service invaluable. Additionally, the knowledge gained through these courses can lead you to managerial opportunities, including roles like Tour Operations Manager and Reservations Manager.
Getting started is simple, and the vibrant community of Rockingham makes it an ideal location for your studies. Engaging with local training providers and immersing yourself in the aviation sector will maximise your chances of landing your dream job. Explore the Airline Customer Service Agent courses in Rockingham today and take the first step towards an exciting career in the airlines. With a growing demand for skilled professionals, your future in aviation awaits!
Further reading
Career spotlight: Hospitality professionals
17th September 2019
