How do I become an Airline Customer Service Agent in Wollongong?
Get qualified to work as an Airline Customer Service Agent with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Wollongong
The following providers offer Airline Customer Service Agent courses in Wollongong, New South Wales.
                        
                    Common questions
In Australia, a full time Airline Customer Service Agent generally earns $1,150 per week ($59,800 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
There has been stable employment numbers in this industry over the last five years. There are currently 23,600 people working in this area in Australia and many of them specialise as an Airline Customer Service Agent. Airline Customer Service Agents may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
A Certificate III in Travel is a great qualification if you’re planning a career as an Airline Customer Service Agent. This course will give you the skills to sell a range of tourism products and services. You’ll cover topics including providing advice on travel destinations, preparing quotes, making bookings and processing travel documents.
Related career opportunities
Browse occupations related to Airline Customer Service Agent
Further reading
            
            Career spotlight: Hospitality professionals
17th September 2019
            How to start a career as a Personal Assistant
2nd December 2021Airline Customer Service Agent careers
If you're looking to embark on an exciting career as an Airline Customer Service Agent, you’ve come to the right place! In Wollongong, there are various Airline Customer Service Agent courses specifically designed to equip you with the skills needed in this dynamic field. Whether you’re aiming to work at a bustling airport or within a travel agency, these courses provide a solid foundation for newcomers to the industry.
Among the offerings, one popular option is the Certificate III in Travel SIT30222. This beginner course is perfect for individuals with no previous experience, making it an ideal stepping stone into the world of customer service in the airline sector. Completing this qualification will not only enhance your employability but also give you a deeper insight into the key roles and responsibilities of an Airline Customer Service Agent.
Wollongong is a vibrant city with a rich tourism, travel, and hospitality landscape. By pursuing Airline Customer Service Agent courses in Wollongong, you are setting yourself up for success in a field that’s constantly evolving. Additionally, you may also want to explore other relevant fields of study such as Tourism, Travel and Hospitality courses, or even consider a pathway to becoming a Travel Agent in the future.