Courses for beginners
There is 1 course available in Wollongong New South Wales for beginner learners with no prior experience or qualifications.
Recommended
SIT30222
Certificate III in Travel
Online
10 months
$6,000
- There are no mandated entry requirements.
The Suzan Johnston Organization
Courses for experienced learners
There are no courses available in Wollongong New South Wales for experienced learners with prior experience or qualifications.
Key questions
How can I become a airline customer service agent?
To become a airline customer service agent in Wollongong, you may want to consider completing the Certificate III in Travel. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Wollongong?
You can train to become a airline customer service agent by completing a qualification with The Suzan Johnston Organization. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Wollongong area that provide airline customer service agent training. The closest campus is 67km away from the center of Wollongong. You can also study a airline customer service agent course through online, traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the airline customer service agent sector.
Travel Agency Manager
A Travel Agency Manager oversees store operations, supervises staff, handles budgeting, advertising, and promotions, ensuring excellent customer service and managing financial tasks.
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Travel Agent
A Travel Agent arranges travel plans for clients, providing information, making bookings, and ensuring all requirements are met while offering excellent customer service.
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$67,600
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Tour Advisor
A Tour Advisor plans itineraries for visitors, coordinating transport, accommodation, and attractions while providing excellent customer service.
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$62,400
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Tourism Officer
A Tourism Officer assists visitors by planning itineraries, making bookings, coordinating tours, and providing information at attractions.
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$62,400
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Reservations Agent
A Reservations Agent arranges travel bookings, including transport and accommodations, while providing excellent customer service and managing itineraries.
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Tour Operations Manager
A Tour Operations Manager oversees daily business activities for tourist services, managing staff, finances, and promoting operations within the industry.
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$78,000
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Reservations Manager
A Reservations Manager oversees the reservations department, managing bookings and ensuring excellent customer service while coordinating team tasks.
Avg yearly income
$83,200
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Advanced
Tourism Consultant
Tourism Consultants arrange travel bookings, advise clients on destinations, and manage corporate travel for events and conferences.
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$65,000
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Travel Operator
Travel Operators run travel businesses, assisting clients with itineraries and bookings while managing communications with various service providers.
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$74,880
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Advanced
Senior Travel Consultant
A Senior Travel Consultant provides personalised travel advice, creates tailored itineraries, books arrangements, and mentors junior staff.
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$67,600
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Advanced
Travel Specialist
A Travel Specialist plans and coordinates travel arrangements, providing expert advice on destinations, making reservations, and assisting with travel documentation.
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$62,400
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Ticketing Coordinator
Ticketing Coordinators manage ticket sales and distribution, coordinating systems, handling customer enquiries, and ensuring seamless event operations.
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More about airline customer service agent courses in Wollongong
If you're looking to embark on an exciting career as an Airline Customer Service Agent, you’ve come to the right place! In Wollongong, there are various Airline Customer Service Agent courses specifically designed to equip you with the skills needed in this dynamic field. Whether you’re aiming to work at a bustling airport or within a travel agency, these courses provide a solid foundation for newcomers to the industry.
Among the offerings, one popular option is the Certificate III in Travel SIT30222. This beginner course is perfect for individuals with no previous experience, making it an ideal stepping stone into the world of customer service in the airline sector. Completing this qualification will not only enhance your employability but also give you a deeper insight into the key roles and responsibilities of an Airline Customer Service Agent.
Wollongong is a vibrant city with a rich tourism, travel, and hospitality landscape. By pursuing Airline Customer Service Agent courses in Wollongong, you are setting yourself up for success in a field that’s constantly evolving. Additionally, you may also want to explore other relevant fields of study such as Tourism, Travel and Hospitality courses, or even consider a pathway to becoming a Travel Agent in the future.
Further reading
Career spotlight: Hospitality professionals
17th September 2019
