Courses for beginners
There are 4 courses available in Brisbane Queensland for beginner learners with no prior experience or qualifications.
Customer Experience: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
Service Design: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
Service Design: Foundations
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
10946NAT
Course in Consumer Leadership
Traineeship
3 days
Unavailable
- There are no mandated entry requirements.
Benchmarque Group
Courses for experienced learners
There is 1 course available in Brisbane Queensland for experienced learners with prior experience or qualifications.
Graduate Certificate in Business Administration (Digital)
Online
6 - 12 months
$17,000 - $20,400
- There are no mandated entry requirements.
Key questions
How can I become a customer experience manager?
To become a customer experience manager in Brisbane, you may want to consider completing the Customer Experience: Elevate. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Brisbane?
You can train to become a customer experience manager by completing a qualification with Academy Xi. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
You can study customer experience manager in Brisbane through online, traineeship learning. Online and distance learning are a popular method of training as you can learn from the comfort of your own home and complete the course at your own pace. While workplace learning is a popular method of training as you can gain real work experience while you earn an income. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer experience manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer experience manager courses in Brisbane
The world of customer experience management is rapidly evolving, and finding the right training is essential for aspiring professionals in Brisbane. If you're looking to boost your skills and knowledge, there are several Customer Experience Manager courses in Brisbane tailored to various experience levels. For beginners, the Customer Experience: Elevate course is highly recommended, alongside other essential programs like the Course in Consumer Leadership 10946NAT and the Service Design: Foundations course.
Once you've developed your foundational skills, you might consider advancing your career with a more specialised program. Enrol in the Graduate Certificate in Business Administration (Digital) to further enhance your qualifications. This advanced course prepares you to take on critical roles in the sector, ensuring that you are well-equipped for the competitive job market in Brisbane. Customer Experience Managers also share synergies with related job roles, including Customer Service Manager and Customer Service Officer, so exploring these paths could be beneficial for career progression.
To thrive in the customer experience landscape, it's important to align your training with the broad fields of study that underpin this career. Taking Customer Engagement and Business courses can provide you with the tools necessary to excel. Brisbane is home to a vibrant community of training providers, ensuring you receive quality education and training that meets industry standards. By participating in these Customer Experience Manager courses in Brisbane, you'll be one step closer to a rewarding career in customer management.
No matter where you are in your career journey, there are ample opportunities to explore various job roles within the customer experience field. Consider positions such as Customer Relationship Manager, Service Delivery Manager, or even Account Executive. As you embark on this exciting path, remember that the right Customer Experience Manager courses in Brisbane can provide invaluable insights and skills, setting you up for success in a dynamic industry.
Further reading
How to start a career in case management
20th July 2020
