Courses for beginners
There are no courses available in Ballarat Victoria for beginner learners with no prior experience or qualifications.
Courses for experienced learners
There are 3 courses available in Ballarat Victoria for experienced learners with prior experience or qualifications.
FNS41820
Certificate IV in Financial Services
Blended, Online
12 months
$1,745 - $2,495
- There are no mandated entry requirements.
Master of Business Administration (Marketing)
Online
18 months
$46,680 - $58,200
- There are no mandated entry requirements.
Graduate Certificate in Professional Practice
Online
6 - 12 months
$13,296
- There are no mandated entry requirements.
Key questions
How can I become a customer relationship manager?
To become a customer relationship manager in Ballarat, you may want to consider completing the Certified Salesforce Professional (Administrator). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Ballarat?
You can train to become a customer relationship manager by completing a qualification with Lumify Learn. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Ballarat area that provide customer relationship manager training. The closest campus is 548km away from the center of Ballarat. You can also study a customer relationship manager course through online learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer relationship manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
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Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
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$62,400
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Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
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$93,600
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Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
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$93,600
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Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
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$74,880
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Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
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$98,020
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Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
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$117,520
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Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
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$67,600
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Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
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$119,600
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Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
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$98,800
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Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
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$72,800
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Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
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More about customer relationship manager courses in Ballarat
If you're considering a career as a Customer Relationship Manager, you'll be pleased to know that there are excellent Customer Relationship Manager courses in Ballarat designed to equip you with the skills needed for success. These courses will not only teach you the essentials of customer engagement but also cover various aspects of business practices relevant to the field. By enrolling in one of these courses, you're taking the first step towards a rewarding career where you can build meaningful relationships with clients.
Ballarat, a vibrant city, hosts a selection of training providers that are recognised in the industry, ensuring you receive high-quality education. As you complete your studies, you may find yourself interested in related job opportunities such as a Customer Service Representative, Customer Service Officer, or even a Customer Service Manager. This diversity in roles allows you to find a position that truly resonates with your skills and passion.
In the Ballarat area, the demand for skilled professionals in customer relationship management is growing, which means now is an excellent time to pursue your training. Alongside the specific knowledge gained in a Customer Relationship Manager course, consider developing your expertise in related fields like Customer Engagement. This broader understanding can open doors to roles such as an Account Manager or a Retention Specialist, allowing you to enhance your career flexibility.
As you embark on this journey towards becoming a Customer Relationship Manager, explore the vast array of training options available in Ballarat, including courses that are designed to cater to different learning styles. With strong foundations in customer relations, you will be well-prepared to explore exciting opportunities as an Account Executive, Engagement Manager, or Client Services Officer. Start your journey today and become a part of the vibrant business landscape in Ballarat!
Further reading
Most popular retail courses
21st July 2022
