Courses for beginners
There are no courses available in Mackay Queensland for beginner learners with no prior experience or qualifications.
Courses for experienced learners
There are 3 courses available in Mackay Queensland for experienced learners with prior experience or qualifications.
FNS41820
Certificate IV in Financial Services
Blended, Online
12 months
$1,745 - $2,495
- There are no mandated entry requirements.
Master of Business Administration (Marketing)
Online
18 months
$46,680 - $58,200
- There are no mandated entry requirements.
Graduate Certificate in Professional Practice
Online
6 - 12 months
$13,296
- There are no mandated entry requirements.
Key questions
How can I become a customer relationship manager?
To become a customer relationship manager in Mackay, you may want to consider completing the Certified Salesforce Professional (Administrator). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Mackay?
You can train to become a customer relationship manager by completing a qualification with Lumify Learn. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Mackay area that provide customer relationship manager training. The closest campus is 803km away from the center of Mackay. You can also study a customer relationship manager course through online learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer relationship manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer relationship manager courses in Mackay
For those aspiring to excel in the field of customer relations, the Customer Relationship Manager courses in Mackay offer an excellent pathway to acquiring the necessary skills and knowledge. With three distinct courses available in the Mackay area, students can choose from a range of training providers, all of which are recognised and compliant with industry standards. These courses not only provide foundational knowledge but also prepare participants for various career opportunities in related fields such as Customer Service Representative and Customer Service Manager.
Engaging with customer interactions effectively is paramount in today's business environment, and the Customer Engagement sector plays a vital role in this process. By enrolling in Customer Relationship Manager courses in Mackay, professionals can enhance their capabilities and potentially transition into other related job roles, such as Account Manager or Retention Specialist. This regionally focused training not only benefits individuals but also contributes to the development of strong business relationships within the Mackay community.
Furthermore, the courses equip learners with insights that are essential for thriving in diverse positions, including Account Executive and Engagement Manager. The skills gained through the Customer Relationship Manager courses in Mackay can also lead to advanced roles such as Partnerships Manager or Client Services Officer. As such, these courses represent not only an educational opportunity but also a strategic investment in one’s career in the vibrant economic landscape of Mackay, 4740 Australia.
Further reading
Most popular retail courses
21st July 2022
