
How do I become a Customer Service Manager in Busselton?
Get qualified to work as a Customer Service Manager with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Busselton
The following providers offer Customer Service Manager courses in Busselton, Western Australia.



















Common questions
In Australia, a full time Customer Service Manager generally earns $1,800 per week ($93,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 34,300 Customer Service Managers employed in Australia right now, and several thousand jobs are expected to open up over the next 5 years. Customer Service Managers often have their own private businesses but are also employed by corporate enterprises, private businesses, government departments, and community service organisations across all industries and employment sectors.
Source: Australian Government Labour Market Insights
To get started as a Customer Service Manager you’ll need outstanding interpersonal skills and a Diploma of Customer Engagement (or similar qualification). This course takes 12-18 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Related career opportunities
Browse occupations related to Customer Service Manager
Further reading


How do I become a sales manager?
22nd December 2022
How to start a career in case management
20th July 2020All customer service manager courses
- Customer Experience: Elevate
- BSB50420 Diploma of Leadership and Management
- BSB50120 Diploma of Business
- Service Design: Elevate
- BSB50620 Diploma of Marketing and Communication
- ICP50120 Diploma of Printing and Graphic Arts Business Management
- 10488NAT Diploma of Professional Practice Leadership
- BSBCMM411 Make Presentations
- LGA50120 Diploma of Local Government (Corporate Services)
- BSBPEF502 Develop and Use Emotional Intelligence
- BSBTWK401 Build and Maintain Business Relationships
- AUR50116 Diploma of Automotive Management
- BSBWRT411 Write Complex Documents
- BSB51107 Diploma of Management
- BSBLDR413 Lead Effective Workplace Relationships
- Bachelor of Business (Management)
- Bachelor of Business (Management and Leadership)
Customer Service Manager careers
Are you looking to advance your career in customer service management? The Customer Service Manager courses in Busselton offer an excellent opportunity to gain the skills and qualifications you need to excel in this dynamic field. With locally delivered courses such as the Diploma of Leadership and Management from DNA Kingston Training and the Diploma of Business from Fremantle Education Centre, you can receive high-quality training that meets industry standards right in your own community.
The demand for skilled customer service managers is ever-increasing in Busselton, and completing these courses will equip you with essential leadership and management skills. Not only will you be prepared to tackle the daily challenges of managing customer service teams, but you'll also open doors to related positions such as Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager. Each of these roles plays a crucial part in enhancing the overall customer journey, making your training even more valuable.
Busselton's vibrant business landscape thrives on excellent customer service, making it a promising environment for aspiring professionals. With a comprehensive selection of Customer Service Manager courses in Busselton, individuals can tailor their education to match their career aspirations. In addition to management roles, you might explore opportunities as a Customer Service Representative or Customer Service Officer, both of which are critical support roles that contribute to customer satisfaction and retention.
Engaging with local training providers like DNA Kingston Training and Fremantle Education Centre ensures that you receive education that is relevant to the Busselton market. This focus on community-oriented training not only enhances your learning experience but also builds valuable connections within the local business ecosystem. As you progress through your courses, you may also consider roles such as Account Manager or Retention Specialist, which require strong interpersonal skills and a deep understanding of client needs.
Investing your time in Customer Service Manager courses in Busselton is a strategic move towards a rewarding and thriving career. By acquiring the necessary qualifications, you set yourself on a path to not only manage customer service teams effectively but also to explore roles like Account Executive, Engagement Manager, and even Client Services Officer. Don't miss the chance to elevate your career—enrol today and become a pivotal part of Busselton's customer service landscape!