How do I become a Customer Service Officer in Busselton?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Busselton
The following providers offer Customer Service Officer courses in Busselton, Western Australia.
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Upskilled
40374
2
Australian Vocational Academy
0826
1
Gateway Training Academy
32305
1
South Regional TAFE
52790
2
Motor Traders Association of NSW
90402
1
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
2
Australian College of Training
51269
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Nepean Community College
1223
1
Health Science Hub
52806
1
Global Training Institute
31192
1
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
Courses.com.au Team
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
Courses.com.au Team
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Courses.com.au Team
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- BSBTEC301 Design and Produce Business Documents
- SITHGAM023 Attend Gaming Machines
- 11040NAT Certificate III in Career Advancement
- LGA40120 Certificate IV in Local Government
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- 10856NAT Certificate IV in English Proficiency
- BSB30415 Certificate III in Business Administration
- LGA30120 Certificate III in Local Government (Leadership & Management)
- LGA30120 Certificate III in Local Government
- TLIE2007 Use communications systems
- SITSS00088 Online Engagement for Small Business
- AUR21120 Certificate II in Automotive Sales
- SIR30316 Certificate III in Business to Business Sales
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- BSBOPS404 Implement Customer Service Strategies
- AUR20116 Certificate II in Automotive Administration
- BSBOPS305 Process Customer Complaints
- SITXCCS014 Provide Service to Customers
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- AUR21120 Certificate II in Automotive Sales (Outdoor Power Equipment Sales)
- ICP31220 Certificate III in Print Communications
- LGA30120 Certificate III in Local Government (Rates)
- PSPGEN100 Manage Conflict
- PSPETH009 Maintain and Enhance Confidence in Public Service
- FNS20120 Certificate II in Financial Services
- SITXFIN007 Process Financial Transactions
- FWP20616 Certificate II in Timber Merchandising
Customer Service Officer careers
If you're looking to enhance your career in the vibrant city of Busselton, there are excellent Customer Service Officer courses in Busselton that cater to different professional goals. With a variety of training providers including South Regional TAFE, which offers a comprehensive Certificate III in Business, and GTA providing a focused Certificate III in Community Pharmacy, aspiring Customer Service Officers have great options to choose from. These courses not only equip you with essential skills but also provide a pathway directly into roles within customer service, a vital field in any industry.
As a budding Customer Service Officer, you will learn critical skills that apply to various job roles within the industry. Those who complete their training can explore opportunities to become a Customer Relationship Manager, a Customer Experience Manager, or even a Service Delivery Manager. Additionally, there are pathways towards being a Customer Service Representative, a Customer Service Manager, or an Account Manager. Each role offers unique challenges and rewards, making the customer service field diverse and exciting.
Studying with one of the recognised training providers in Busselton can be a pivotal step towards securing a rewarding position in customer service. The courses are complemented by a solid understanding of Business courses and Customer Engagement, which are crucial in helping to build a well-rounded skill set. Engaging in these studies not only prepares you for a specific career but also opens doors to related roles like a Retention Specialist, Account Executive, or even an Engagement Manager.
Whether you are starting your career or looking to advance in the customer service sector, the Customer Service Officer courses in Busselton provide the foundation needed to thrive. With the scenic backdrop of Busselton and the dedication of local providers, your journey towards becoming a skilled professional can begin right away. Don't miss the chance to develop your capabilities and uncover new opportunities in roles like the Client Services Officer or Business Relationship Manager. Take the first step today!
