How do I become a Customer Service Officer in Albury?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Albury
The following providers offer Customer Service Officer courses in Albury, New South Wales.
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
21st July 2022
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7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- LGA30120 Certificate III in Local Government
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- 10728NAT Certificate II in Spoken and Written English
- SIR30116 Certificate III in Community Pharmacy (Front of House)
- BSB30415 Certificate III in Business Administration
- LGA40120 Certificate IV in Local Government
- AUR21120 Certificate II in Automotive Sales
- FNS20120 Certificate II in Financial Services
- LGA30120 Certificate III in Local Government (Rates)
- SFI30319 Certificate III in Seafood Industry (Sales and Distribution)
- SITSS00088 Online Engagement for Small Business
- BSBOPS305 Process Customer Complaints
- SITHGAM023 Attend Gaming Machines
- PSPETH009 Maintain and Enhance Confidence in Public Service
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- BSBOPS404 Implement Customer Service Strategies
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- LGA50120 Diploma of Local Government (Rates)
- 22646VIC Certificate IV in EAL (Further Study)
- BSBSS00107 Marketing and Communication Foundations Skill Set
- SITXFIN007 Process Financial Transactions
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- ICP31220 Certificate III in Print Communications
- ICT20120 Certificate II in Applied Digital Technologies
- HLTSS00065 Infection control Skill Set (Retail)
- BSBWRT311 Write simple documents
- BSBTEC301 Design and Produce Business Documents
Customer Service Officer careers
If you're looking to kickstart your career in customer service, the Customer Service Officer courses in Albury provide a fantastic opportunity. With 15 courses available, including the highly regarded Certificate III in Business BSB30120 and the Certificate III in Community Pharmacy SIR30116, you’ll be equipped with the skills needed for success in various customer service roles. These courses are catered to beginners and those seeking advancement, ensuring everyone can find the pathway that suits their experience level.
In Albury, training providers such as MP Training and Recruitment are dedicated to delivering quality education and training in customer service. You’ll learn from experienced instructors and engage in practical skills that translate directly to roles such as Customer Experience Manager, Service Delivery Manager, and Customer Service Representative. Investing in Customer Service Officer courses in Albury will allow you to build a rewarding career at the forefront of customer engagement.
Additionally, these courses don't just cover customer service skills; they also open doors to various related job roles. With areas of study in Business and Customer Engagement, you can explore diverse opportunities such as Customer Relationship Manager and Client Services Officer. By completing a course tailored to your aspirations, you're setting a strong foundation for a successful career in the vibrant Albury community.