This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersEngagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Get qualified to work as an Engagement Manager with a course recognised across Australia. Speak to a training provider to learn more.
Salaries for Customer Engagement Managers start at $80,000 per annum and there are usually opportunties for performance incentives and bonuses. Increase your earning capacity by developing your sales and marketing skills as well as your ability to build authentic relationships.
There are more than 34,000 Customer Service Managers employed across Australia right now, some of these are Engagement Managers. They work in all industries and work sectors including government and not-for-profit.
Launch your career as an Engagement Manager with a VET qualification such as the Diploma of Business (Business Development) or the Advanced Diploma of Business, choosing electives in customer engagement. Alternately, to increase your earning potential, a Bachelor of Business (Marketing) would be ideal.
Source: Australian Government Labour Market Insights 2023
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If you're looking to advance your career and become an Engagement Manager, Hervey Bay offers an array of choices tailored to experienced learners. With courses such as the Diploma of Leadership and Management (BSB50420) and the Certificate IV in Project Management Practice (BSB40920), you’ll be well-equipped to lead and inspire teams in any business environment. Other highly regarded options in the area include the Diploma of Business (BSB50120) and the Diploma of Marketing and Communication (BSB50620), as well as the prestigious Master of Business Administration. By enrolling in these Engagement Manager courses in Hervey Bay, you take a vital step towards achieving your career aspirations.
In Hervey Bay, industry professionals can learn from respected training providers like MBQ, which offers the essential Diploma of Leadership and Management. These providers ensure that the training aligns with industry standards, helping you develop the necessary skills to excel. Beyond your coursework, considering related roles such as Customer Relationship Manager and Customer Experience Manager can give you insights into various career paths available in business and service-oriented industries.
As you explore these opportunities, also consider other related job roles like Service Delivery Manager, Customer Service Representative, and Account Manager. Engaging with different areas within customer service and business management provides a comprehensive understanding of the engagement landscape. Enrol in Engagement Manager courses in Hervey Bay today and take your career to new heights with the right training and guidance!