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Customer Service Representative Courses in Hervey Bay

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Hervey Bay?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Hervey Bay

The following providers offer Customer Service Representative courses in Hervey Bay, Queensland.
River Oak College
46425
1
Academy Xi
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
Designer Life
32502
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Axiom College
40489
2
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
Tubal
51679
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Alffie
41206
2
Learning Sphere
91718
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Brisbane Business and Hospitality Training
31983
1
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
Key Institute
20855
1
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
TasTAFE
60142
1
Australian Health and Science Institute
40185
1
Australian Academy of Advanced Skills
45240
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

Author Image Courses.com.au Team

Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you are looking to launch a rewarding career in customer service, consider enrolling in one of the many Customer Service Representative courses in Hervey Bay. With 18 courses available, including a range of beginner and advanced options, you are bound to find a course that suits your needs. The courses are offered by registered training organisations, ensuring that you receive a quality education that will help you thrive in this vital field.

For those new to customer service, there is an impressive selection of beginner courses to choose from. Some of the most popular options include the Certificate III in Retail SIR30216 and the Certificate III in Business (Customer Engagement) BSB30120. These qualifications will equip you with essential skills and knowledge needed in various customer service roles, such as Customer Service Officer or Retail Assistant.

Experienced individuals looking to advance their careers can explore advanced courses like the Certificate IV in General Insurance FNS41422 and the Certificate IV in Hospital or Health Services Pharmacy Support HLT47121. These courses provide you with specialised skills that open doors to higher-level positions, such as Customer Service Manager or Service Delivery Manager.

In addition to acquiring valuable skills, completing a Customer Service Representative course in Hervey Bay paves the way for diverse job opportunities across various fields of study. You can explore training in areas like Business, Retail, and Customer Engagement. These interconnected fields allow for numerous career paths and the potential for career development.

By choosing to study in Hervey Bay, you not only receive high-quality education but also support local industry needs. This can be a tremendous asset when looking for job placements and networking opportunities. Whether you aspire to become a Store Manager or an Account Manager, the courses available in Hervey Bay can help you achieve your professional aspirations.