
This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Hotel Receptionist manages front desk operations, greeting guests, handling check-ins and reservations, and providing local information and services.
Get qualified to work as a Hotel Receptionist with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Hotel Receptionist generally earns $1,320 per week ($68,640 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers in recent years. There are currently 7,100 people working as a Hotel Receptionist in Australia compared to 6,300 five years ago. Hotel Receptionists may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If a career as a Hotel Receptionist interests you, consider enrolling in a Certificate III in Hospitality (Accommodation Services). This course addresses various topics relevant to customer service in the hospitality industry. You’ll be able to choose electives such as porter services, reservations and bookings and visitor information.
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If you're looking to start a career in hospitality, the Hotel Receptionist courses in Hervey Bay provide an accessible entry point. With 4 beginner courses available, including the widely sought-after Certificate III in Hospitality SIT30622 and the flexible Customer Service Skill Set SITSS00078, you can gain the essential skills needed to succeed in this role. Courses like the Certificate II in Hospitality SIT20316 also allow beginners to build a solid foundation in hospitality services.
Training providers such as Designer Life offer these courses in the local Hervey Bay area, ensuring that you receive quality instruction tailored to the needs of the bustling hospitality industry. By enrolling in one of these vocational education and training (VET) programmes, you’ll not only learn practical skills but also gain access to a network of industry contacts to help propel your career forward.