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Hotel Receptionist Courses in Victoria

A Hotel Receptionist manages front desk operations, greeting guests, handling check-ins and reservations, and providing local information and services.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NSW
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Hotel Receptionist in Victoria?

Get qualified to work as a Hotel Receptionist with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Hotel Receptionist generally earns $1,320 per week ($68,640 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in employment numbers in recent years. There are currently 7,100 people working as a Hotel Receptionist in Australia compared to 6,300 five years ago. Hotel Receptionists may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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If a career as a Hotel Receptionist interests you, consider enrolling in a Certificate III in Hospitality (Accommodation Services). This course addresses various topics relevant to customer service in the hospitality industry. You’ll be able to choose electives such as porter services, reservations and bookings and visitor information.

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Related career opportunities

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

Career spotlight: Hospitality professionals

17th September 2019

Most popular tourism and hospitality courses

26th July 2022

Hotel Receptionist careers

If you’re looking to kickstart your career in the hospitality industry, consider enrolling in one of the many Hotel Receptionist courses in Victoria offered at various training providers. These courses equip you with the essential skills needed to excel in this vibrant field, ensuring you’re up to speed with industry standards and practices. Whether you’re a complete novice or just looking to enhance your existing skills, there’s a course suitable for you in the heart of Victoria.

One popular choice among beginners is the Certificate II in Hospitality SIT20316. This course provides you with foundational knowledge and practical skills that are invaluable in a hotel receptionist role. You'll learn how to operate efficiently in a hospitality environment, making it an excellent starting point for anyone looking to forge a career in this exciting industry.

Another fantastic option is the Certificate III in Hospitality SIT30622. This course helps you acquire a more advanced skill set, covering various customer service techniques that are crucial for success. By completing this course, you’ll be well-prepared to handle day-to-day operations in a hotel setting, enhancing the overall guest experience.

If you're particularly interested in enhancing your customer service skills, the Customer Service Skill Set SITSS00078 offers specialised training tailored for those looking to excel in front-line roles. This short course will boost your confidence and improve your ability to engage with guests, making you an asset to any hotel team.

To further enhance your skill set, consider looking into supplementary courses like Provide Service to Customers SITXCCS014 or the advanced Certificate III in Hospitality SIT30616. These courses not only deepen your knowledge but also broaden your career opportunities within Victoria's thriving hotel industry. Explore your options for Hotel Receptionist courses in Victoria today and take the first step towards a rewarding career!