This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersInformation Officers respond to queries about their organisation's products and services via phone, email, and social media, while also managing records and follow-ups.
Get qualified to work as an Information Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Information Officer generally earns $1,450 per week ($75,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the industry.
There are currently 95,300 Information Officers employed in Australia right now and this job role grew very strongly over the last 5 years. Information Officers work in all industries and employment sectors, often employed by big business and government organisations.
Source: Australian Government Labour Market Insights
You can get started as an Information Officer with the Certificate III in Business Administration (keyboarding and admin skills) or the Certificate IV in Customer Engagement (conflict and communication skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft Applications (Word, Excel, Powerpoint) may also be helpful.
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Are you looking to kick-start your career in the Information Officer field? With a variety of Information Officer courses in Adelaide, aspiring professionals can find the perfect pathway to enter this growing industry. Beginner courses such as the Certificate III in Tourism (SIT30122), and the Maintain and Enhance Confidence in Public Service (PSPETH009) provide essential skills for those with no prior experience. These courses are ideal for individuals who wish to enter roles that support the fundamental operations of organisations, ultimately setting a strong foundation for their careers.
For those with experience or previous qualifications, advanced options such as the Diploma of Library and Information Services (BSB50520), and the Certificate IV in Library and Information Services (BSB40720) offer specialised training that can enhance your career prospects. These advanced Information Officer courses in Adelaide cater to seasoned professionals aiming to elevate their skill set, opening doors to a variety of related job roles such as Administration Manager and Business Administrator.
Courses are delivered by reputable training providers like TAFE SA, ensuring that you receive quality education in the heart of Adelaide. As you explore the various educational offerings, it's also beneficial to consider the potential job opportunities that may arise upon completion. From roles like Operations Coordinator to Receptionist, the skills gained through the Information Officer courses can significantly boost your employability in the dynamic job market. Don't miss the chance to enhance your career with a highly regarded qualification in this field.